Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Meshary Alayed

Riyadh

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Senior Digital Product Transformation Officer

Bank Albilad
Riyadh
03.2022 - Current
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Developed workflow modules to transform on-site products to digital products.
  • Worked closely with UI/UX team to provide the best customer experience.
  • Managed and coordinated between business and technical teams to increase efficiency and reduce time-to-market.
  • Applied effective time management techniques to meet tight deadlines.
  • Responsible for training front office teams for newly launched digital products.
  • Analyzed customer behavior to derive digital product performance insights and identify areas of potential improvement.
  • Responsible for post-rollout activities including bug fixes, marketing campaign and identifying features and services to add in our product backlog through daily report monitoring and customer feedback from front office teams and social media activity monitoring.
  • Defined solution requirements to convert strategic ideas into actionable workflows
  • Advocated for customer experience improvements to drive wider user adoption within Banking industry.

Digital Corporate Channels Officer

Bank Albilad
Riyadh
08.2021 - 03.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Managed existing digital corporate products.
  • Developed new product and services.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Maintained corporate product and services Backlog for future development.
  • Charged with channel users complaints and issues.

Education

Bachelor of Computer Science - Computer Information Systems

King Saud University
Riyadh, Saudi Arabia
07.2020

Skills

  • Product Planning
  • Functional and Business Requirements
  • Identifying Backlogs
  • Self-motivated
  • Passionate about learning
  • detail-oriented

Accomplishments

  • Developed and launched fully digital credit card application.
  • Developed and launched digital KYC.
  • Developed digital corporate financing.
  • Developed digital auto lease financing.

Timeline

Senior Digital Product Transformation Officer

Bank Albilad
03.2022 - Current

Digital Corporate Channels Officer

Bank Albilad
08.2021 - 03.2022

Bachelor of Computer Science - Computer Information Systems

King Saud University

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Meshary Alayed