Michael Aradati
Business Developer
Riyadh,RYH
Summary
Highly organized Business Developer with extensive talent in public speaking and delivering effective presentations. Driven leader with more than 5 years of experience prospecting business opportunities through various methods.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Operations Manager FOH/BOH, Project Developer
Al- Modon Holding Group (AL-Masaa Cafe-Rihanna)
Riyadh, RYH
10.2018 - Current
- Developed A Restaurants as Acting GM, oversaw Construction, Branding, Menu Building,Hiring, and Operations Manual Building In K.S.A.
- Optimized business and management practices to improve all facets of project development and execution.
- Maintained energy and enthusiasm in fast-paced environment.
- Oversaw daily operations to ensure high levels of productivity.
- Managed team of 135 employees, overseeing hiring, training, and professional growth of employees.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maximized quality assurance by completing frequent line checks.
- Led projects and analyzed data to identify opportunities for improvement.
FOH Manager & Event Planner
Moxies/Roger Stadium/Beercade/Billiards Club,
Edmonton, AB
01.2017 - 10.2018
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Assisted staff in building menu expertise to answer customer questions and make personal recommendations.
- Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
- Implemented contests to promote employee engagement and increase overall sales, boosting sales 40%.
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
Customer Solutions Manager
Shaw/Rogers
Edmonton, AB
02.2015 - 01.2017
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Created customer support strategy to increase customer retention.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Steam Fitter
Shell
Edmonton, AB
2008.08 - 2012.07
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Followed safe work practices, which included fall protection and personal protective equipment
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Coordinated movement of materials and equipment to job sites.
- Requisitioned tools and equipment to select type and size of pipes needed for projects.
- Laid out full-scale drawings of pipe systems, supports and related equipment according to blueprints.
- Eliminated risks by correctly identifying potential safety hazards.
- Read and interpreted blueprints and schematics to determine locations, quantities and sizes of materials required.
- Inspected and testing pipe systems to verify safety and reliability.
Education
High School Diploma -
Queen Elizabeth High School
Edmonton,Canada 08.2005 - 05.2008
Associate of Science - Business
LAU
Beirut 09.2012 - 07.2017
Skills
Business Partner Relationship Management
Business operations knowledge
Business development
Organized managerial style
Business process optimization
Business start up
Advanced problem solving
Staff education and training
Timeline
Operations Manager FOH/BOH, Project Developer
Al- Modon Holding Group (AL-Masaa Cafe-Rihanna)
10.2018 - Current
FOH Manager & Event Planner
Moxies/Roger Stadium/Beercade/Billiards Club,
01.2017 - 10.2018
Customer Solutions Manager
Shaw/Rogers
02.2015 - 01.2017
Associate of Science - Business
LAU
09.2012 - 07.2017
Steam Fitter
Shell
2008.08 - 2012.07
High School Diploma -
Queen Elizabeth High School
08.2005 - 05.2008