Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Bruys

Adelaide

Summary

Accomplished senior executive with extensive experience leading multi-site operations, managing large teams, and overseeing service delivery functions. Skilled in driving operational excellence, strategic planning, compliance, and financial management across multiple industries. Proven ability to implement sustainable change, develop high-performing teams, and deliver high-quality services that meet the needs of clients. Results-oriented professional with a track record of success in optimizing processes and achieving organizational goals.

Overview

4
4
years of professional experience

Work History

Estate Maintenance Operational Services Manager

Ventia
01.2024 - Current
  • Executive leadership role responsible for ensuring contract obligations are met in a safe and environmentally responsible manner.
  • Provide strategic direction to maximise financial returns and capital efficiency while maintaining excellent client relationships and meeting service level agreements.
  • Lead executive responsibility for HSE, financial management, commercial oversight, recruitment, HR, business improvement, and contract performance management across multiple sites.
  • Managed a P&L of $90M+ with a 21% EBITDA margin.
  • Led multiple service lines, including Estate Upkeep, Hospitality & Catering, Domestic Service, Sport & Recreation, PMO, Alternate Proposals, Fire Rescue, and Land Management.
  • Led and mentored management teams spread across South Australia, overseeing 90,000 meals per month for the ADF while ensuring strict adherence to cost controls and compliance with contract rates.
  • Implemented OzHarvest to rescue 3,000kg of food waste, redirecting it to help the local community and saving taxpayer funds.
  • Drove continuous improvement initiatives across all service lines, ensuring the achievement of KPIs and high-quality service delivery.
  • Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
  • Acted as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
  • Reduced employee turnover by creating a positive work environment with clear communication channels, regular feedback sessions, and opportunities for professional development.
  • Championed data-driven decision-making by leveraging advanced analytics tools to generate actionable insights from available performance metrics.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Initiated cross-functional team collaborations to address complex customer challenges efficiently while fostering a collaborative working culture within the organization.

Board Member

EmployCare
02.2022 - Current
  • Fostered collaboration among board members, promoting open communication and shared decision making.
  • Drove strategic planning efforts to align with company vision and long-term objectives.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Facilitated significant increase in volunteer engagement by revamping volunteer recruitment process.

Operations Manager – Workstay

G'Day Group (Discovery Parks)
01.2022 - 12.2023
  • Led the Workstay portfolio across WA, SA, and NT, overseeing FIFO accommodation, hospitality & catering (serving 190,000 meals/month), and domestic services.
  • Managed a P&L of $65M with a 21% EBITDA margin.
  • Implemented HSE solutions such as Systematic to ensure compliance across hospitality and catering teams, with remote oversight of all food safety aspects.
  • Drove $6.6M EBITDA margin growth through contract changes and strategic partnerships, improving service delivery and operational efficiency.
  • Led a team of regional chefs, hospitality staff, and management across multiple sites, ensuring quality service while managing operational costs.
  • Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Traveled to over 3 locations per week to manage each store and perform reviews of individual managers and employees.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.

Head of Department (12 Month Contract)

AnglicareSA
01.2021 - 01.2022
  • Led the Hospitality Department through significant transformation following a Federal Government audit into Aged Care Standards.
  • Managed all Aged Care Facilities across AnglicareSA, implementing change management and process improvements to align services with new regulatory standards.
  • Hired and mentored qualified chefs to lead each Residential Aged Care (RAC) site and regional chefs to manage Independent Living Units (ILUs).
  • Developed and implemented comprehensive hospitality, laundry, and lifestyle services to improve resident satisfaction and operational efficiency.
  • Streamlined departmental processes, created data-driven reporting systems, and managed budgets to ensure cost-effective service delivery.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

Bachelor of Arts - Culinary Arts

City & Guilds
01.2011

Certificate III & IV - Professional Cookery

TAFE SA

Trade Certificate - Chef

Business SA

Skills

  • Workforce development
  • Efficient service delivery
  • Operational efficiency management
  • Data-driven decision making
  • Guiding professional development
  • Strategic business development
  • Strong interpersonal skills
  • Leadership coaching
  • Performance metric tracking
  • Proficient in managing competing priorities

Accomplishments

· Optimised food service operations: Successfully managed the surge delivery of 190,000 meals per month, while maintaining strict adherence to cost controls and meeting client requirements.

· Enhanced waste management: Implemented the OzHarvest initiative, rescuing 3,000kg of food waste, which provided meals to local families in need.

· Leadership and team development: Hired and mentored a team of qualified chefs across multiple regions, establishing a culture of operational excellence and service consistency in a highly regulated environment.

· Spearheaded $6.6M EBITDA margin growth through strategic contract changes, adding revenue and improving operational efficiency across the Workstay portfolio in WA, SA, and NT.

· Achieving compliance excellence: Led the integration of Systematic food safety solutions across multiple sites, ensuring comprehensive remote oversight and compliance with food safety regulations, which resulted in zero compliance breaches.

· Played a key role in implementing environmental management practices across hospitality and catering services, improving sustainability outcomes while reducing costs in line with organisational goals.

· Drove a culture of continuous improvement by regularly reviewing key performance metrics, identifying process gaps, and implementing corrective actions that enhanced service delivery, customer satisfaction, and operational efficiency.

Timeline

Estate Maintenance Operational Services Manager

Ventia
01.2024 - Current

Board Member

EmployCare
02.2022 - Current

Operations Manager – Workstay

G'Day Group (Discovery Parks)
01.2022 - 12.2023

Head of Department (12 Month Contract)

AnglicareSA
01.2021 - 01.2022

Trade Certificate - Chef

Business SA

Bachelor of Arts - Culinary Arts

City & Guilds

Certificate III & IV - Professional Cookery

TAFE SA
Michael Bruys