Michael G. Samson
Pasig City,Philippines
Summary
A bilingual professional with expertise in point of sale systems and restaurant machinery, demonstrating strong leadership and teamwork abilities. Skilled in problem-solving and communication, with a focus on delivering exceptional customer service. Adept at handling pressure and adapting to dynamic work environments, aiming to leverage these skills in a challenging role within the hospitality industry.
Overview
1
1
Certification
11
11
years of post-secondary education
27
27
years of professional experience
Work history
Food Service Assistant
King Faisal Specialist Hospital & Research Centre
Riyadh
2022.05 - 2026.07
- Assigned in cafeteria section assisting cook in preparing staff and patients meals.
- Works on delicatessen section preparing sandwiches for staff and patients.
- Assist other kitchen staff for any tasks given by supervisors or managers.
Restaurant Staff
Tamkeen Human Resources Company
Riyadh
2019.12 - 2021.12
- Handles cash register, takes order and makes daily cash report.
- Assigned as kitchen staff and prepares orders of customer.
- Assist and coordinates with other staff and supervisors for additional necessary tasks.
- Ensures customer satisfaction and guarantee.
Service Crew/2nd Assistant Manager/Store Supervisor- In Charge
KUDU RESTAURANT
Riyadh
2000.02 - 2017.05
- Directs crew in the operation of the restaurant to satisfy customers and meet the goals of the branch.
- Ensures compliance with operational procedures and established policies.
- Enforces the highest standards in quality of food preparation.
- Prepare shift restaurant food, supply and equipment requirements.
- Coordinates with support services department to meet day shift requirements.
- Solves day to day problems associated with running the shift operations.
- Turn over report for shift operations to the incoming shift, including sales, inventory levels and similar measurement.
- Supervising, training and evaluating restaurant staff.
- Coordination and discussion with branch manager and quality control managers to ensure the highest quality standard of the branch/restaurant.
Education
Rizal High School
Pasig CIty 1990.06 - 1995.03
Santolan Elementary School
Pasig CIty 1984.06 - 1990.03
Skills
- Knowledge in POS (point of sale terminal) and the like
- Basic math skills (counting change)
- Familiarity with restaurant/fast food machinery
- Team leader instinct’s
- Team player
- Obedient and helpful
- Pressure handling and can easily cope with working environment
- Excellent problem solving and communication skills, with a focus on customer service
- Bilingual (English/Arabic)
Certification
- Best Service Crew of the Year - 2005 KUDU Co.
- Food Poisoning and Food Safety- 02 March 2014 KUDU Co.
REFERENCES
Upon request
PERSONAL INFORMATION
- Date of Birth : October 12, 1977
- Nationality : Filipino
- Civil Status : Married
- Spouse Name : Ritchie Sarmiento Cunanan
Timeline
Food Service Assistant
King Faisal Specialist Hospital & Research Centre
2022.05 - 2026.07
Restaurant Staff
Tamkeen Human Resources Company
2019.12 - 2021.12
Service Crew/2nd Assistant Manager/Store Supervisor- In Charge
KUDU RESTAURANT
2000.02 - 2017.05
Rizal High School
1990.06 - 1995.03
Santolan Elementary School
1984.06 - 1990.03