15 Years experience
Michael Williamson
Operations Management
Riyad KSA,Arriyad
Overview
15
15
5
5
years of post-secondary education
Work History
Soft Services Manager
Engie Solutions
Alkhobar
08.2023 - 10.2023
Soft Services Manager
Morganti GCC
Riyad KSA
09.2017 - 01.2020
- Excellent communication skills, both verbal and written.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
Soft Services Manager
Flow-metro Consortium
Riyad KSA
05.2020 - 08.2023
- Excellent communication skills, both verbal and written.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
Service Manager and Land Cleanup
Saudi Oger Ltd
Madina
04.2015 - 12.2016
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
Advisor
Al Husdam
Riyad KSA
04.2014 - 04.2015
Service Manager Manpower Planning
Saudi Oger
Riyad KSA
08.2011 - 01.2015
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Education
Business Studies - Business Administration
Carlisle College
Carlisle UkChartered Member - HR Management
Chartered Institute of Personnel And Developement
Cipd 09.1990 - 01.1994
Skills
Operations management
Budget control
Planning
Operation startups
Soft service functions
Problem solving
Timeline
Soft Services Manager
Engie Solutions
08.2023 - 10.2023
Soft Services Manager
Flow-metro Consortium
05.2020 - 08.2023
Soft Services Manager
Morganti GCC
09.2017 - 01.2020
Service Manager and Land Cleanup
Saudi Oger Ltd
04.2015 - 12.2016
Advisor
Al Husdam
04.2014 - 04.2015
Service Manager Manpower Planning
Saudi Oger
08.2011 - 01.2015
Chartered Member - HR Management
Chartered Institute of Personnel And Developement
09.1990 - 01.1994
Business Studies - Business Administration
Carlisle College