Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Schultz

Adelaide

Summary

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

McDonald's
05.2025 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Assistant Restaurant Manager

McDonald's
02.2024 - 04.2025
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Shift Manager

McDonald's
07.2022 - 02.2024
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Barista

McDonald's
10.2018 - 07.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Early Childhood Care And Education

Queensford College
Adelaide, SA
11-2022

No Degree - High School

The Heights School
Modbury, SA
10-2022

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Passion for customer satisfaction
  • Organization and prioritization
  • Staff scheduling
  • Customer loyalty
  • Schedule coordination

Timeline

Restaurant Manager

McDonald's
05.2025 - Current

Assistant Restaurant Manager

McDonald's
02.2024 - 04.2025

Shift Manager

McDonald's
07.2022 - 02.2024

Barista

McDonald's
10.2018 - 07.2022

Early Childhood Care And Education

Queensford College

No Degree - High School

The Heights School

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Michaela Schultz