Barista Supervisor
easy bakery
Riyadh, Riyadh Region
01.2022 - Current
- Generated staff rotas in line with budgeted hours, strategically deploying team members to optimise productivity and workflow.
- Trained a lot of new baristas in my country , and here.
- Managed team of 46 to facilitate smooth day-to-day running of circulation system.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Created speciality drinks according to exact customer requests and preferences.
