Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Work availability
Generic
michelle lapada

michelle lapada

Riyadh,riyadh saudi

Summary

  • Organised and hardworking as Porter with experience transferring patients safely and securely between wards and around hospitals. Knowledgeable about general hospital policies, committed to transporting pharmaceuticals, waste and specimens professionally.
  • Friendly and reliable individual committed to providing smooth and comfortable hospital experiences for patients. Uses correct manual handling techniques to operate hospital equipment. Complies with hospital policy at all times to enhance quality of patient care.
  • Caring individual understands importance of good clinical practices, empathetic communication and inventory control to deliver high quality patient care. Maintains secure and confidential records in line with established procedure. Friendly and personable individual with positive attitude maintains impeccable hygiene standards.
  • Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

16
16
years of professional experience
6
6
years of post-secondary education

Work history

Hospital porter

DR mohammad Alfagih Hospita
Riyadh
03.2024 - 05.2024
  • Transferred patients safely between wards to receive treatment.
  • Employed manual handling knowledge to lift, turn and move patients safely.
  • Brought and collected medical gases to different departments and wards.
  • Operated hospital beds, trollies, portering chairs and wheelchairs in line with hospital policies and correct manual handling techniques.
  • Undertook delivery of specimens and blood samples to laboratories.
  • Collaborated and communicated with multidisciplinary teams.
  • Provided safe, timely transportation of varied goods, food and waste within hospital grounds.
  • Responded to healthcare users extreme emotions with tact, empathy and compassion.
  • Complied to strict hygiene procedures to minimise risk of contamination.
  • Facilitated safe transportation of patients to minimise distress and discomfort.
  • Maintained thorough knowledge of safeguarding through regular training for optimised patient care provisions.
  • Prioritised infection control by consistently adhering to regulations, enhancing continued quality of patient care.
  • Securely and professionally transported drugs between main store, pharmacy and relevant wards.
  • Responded to cardiac arrests and provided trolley and supporting equipment for such incidents.
  • Facilitated patients' onward transmission to relevant wards, providing exceptional levels of care.
  • Ran delivery and acceptance service for clean and dirty linen, aiding smooth-running laundry provisions.
  • Handled safe, secure storage and care of patients' property, confirming appropriate items were correctly and accurately returned.
  • Set up areas and equipment to help keep appointments running to schedule.
  • Reported clinical and no-clinical incidents and accidents to line manager.
  • Replenished stock to maintain availability.
  • Verified correct, compliant collection, handling and disposal of soiled and clinical hospital waste.
  • Coordinated tasks and followed instructions using medical and clinical terminology.
  • Delivered meals to patients quickly to reduce wait times.
  • Collected and disposed of healthcare and hazardous waste in line with strict policies.
  • Distributed medical devices to relevant departments according to order details.
  • Applied good clinical practices to maintain high quality service.

Housekeeping cleaner

Dr sulaiman al habib hospital
riyadh
01.2022 - 12.2023
  • Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Swept, mopped and vacuumed floors with spotless results.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Stripped beds and remade with fresh linens.
  • Disinfected toilets and surfaces for reduced infection risk.
  • Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
  • Kept good cleaning supply stocks to meet domestic requirements.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Communicated with other staff to determine best use of resources and guest care.

Commercial cleaner

Saudi Manpower Solution Company
riyadh
11.2018 - 11.2020
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.

Storekeeper

Todays Fashion Group Company
Doha Qatar
12.2013 - 04.2014
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Completed opening and closing procedures each day.
  • Oversaw daily store cleaning and general store maintenance to keep high company standards.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Checked invoices from suppliers against physical stock records to identify discrepancies.
  • Led monthly stock-take and inventory-count activities, resolving discrepancies.
  • Trained staff to maximise sales and deliver on store targets.
  • Challenged and inspired team members to achieve business results.
  • Minimised costs by negotiating with suppliers and introducing process efficiencies.

Sales Advisor

Al Mana Fashion Group
Doha Qatar
06.2008 - 01.2010
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Maintained store standards to uphold clean, professional appearances.
  • Understood store goals and used upselling and cross-selling techniques to achieve targets.
  • Provided customers with price information and handled financial transactions.
  • Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
  • Processed payments promptly and precisely using Point Of Sale (POS) systems, minimising customer waiting times.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.

Education

Diploma - Food Service

ERDA Technical and Vocational Secondary School
Philipines
03.2005 - 03.2007

High School Diploma - High School

Carlos P, Garcia
philippines
03.1999 - 03.2003

Skills

  • Patient care
  • Patient safeguarding
  • Portering chair transport
  • Hospital trolley transport
  • Emergency response procedures
  • Hospital bed transport
  • Health and safety adept
  • Wheelchair transport
  • Medical supply transport
  • Medical records management

Languages

Arabic
Elementary
English
Intermediate

Affiliations

  • baking
  • surfing net
  • cooking
  • play games online

Timeline

Hospital porter

DR mohammad Alfagih Hospita
03.2024 - 05.2024

Housekeeping cleaner

Dr sulaiman al habib hospital
01.2022 - 12.2023

Commercial cleaner

Saudi Manpower Solution Company
11.2018 - 11.2020

Storekeeper

Todays Fashion Group Company
12.2013 - 04.2014

Sales Advisor

Al Mana Fashion Group
06.2008 - 01.2010

Diploma - Food Service

ERDA Technical and Vocational Secondary School
03.2005 - 03.2007

High School Diploma - High School

Carlos P, Garcia
03.1999 - 03.2003

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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afternoon
evening
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