Open To Work
Hi, I’m
Miguel A Duran
Jacksonville,USA
Work Preference
Summary
Results-oriented IT professional with over 10 years in systems analysis and administration, holding dual Master's degrees in Information Systems and Information Assurance. Expertise in optimizing systems, ensuring cybersecurity compliance, and managing tools like SolarWinds and SCCM/MECM. Experience in supporting EHR systems, enhancing clinical workflows, and ensuring compliance with standards. Consults with clinical staff and leadership to drive improvements in information management and system performance.
Overview
8
Certification
6
year of post-secondary education
16
years of professional experience
Work History
Parsons Corporation, Saudi Arabia
Systems Administrator
09.2022 - Current
Job overview
- Spearheaded the implementation of Technical Compliance NOTAM (TCNO) security patches across 50+ systems, achieving full adherence to Base Network Control Center (BNCC) standards and elevating security protocols across the organization.
- Established security protocols to protect physical and digital assets through user permission controls and password management, enhancing overall system integrity.
- Managed compliance with security protocols and web content for unit as Unit Emission Security Manager, ensuring adherence to standards and maintaining operational security.
- Led a project to upgrade the telephone communication infrastructure, resulting in a seamless transition to VoIP technology. Conducts backups and restores of hard drives, performing system crash recoveries.
- Administered video-teleconference suite, ensuring 99% uptime and seamless connectivity for 50+ weekly meetings; implemented troubleshooting protocols that simplified technical issues by 40%, enhancing collaboration among remote teams.
- Optimized the SIPRNET Account program by conducting regular audits and updates, improving access efficiency for 150+ personnel.
- Reformed equipment classification system by implementing a tiered approach based on mission requirements, improving resource allocation accuracy and boosting mission readiness.
- Administered a training program for 20+ personnel on the effective use of BDOC 911 telephone equipment, resulting in a 50% increase in user competency and a significant reduction in equipment misuse.
Navy Drug Screening Laboratory RSC2Jacksonville, FL
Systems Administrator
07.2021 - 09.2022
Job overview
- Spearheaded the administration of Retina products, ensuring compliance with DISA Security Technical Implementation Guides (STIG) baselines; achieved a 100% compliance rate across all devices within a 3-month timeframe.
- Executed patch management across 75+ Active Directory schemas for client systems, improving security compliance and reducing vulnerabilities; mitigated potential security threats and enhanced system reliability through strategic patch deployments.
- Ensured security compliance using automated tools such as HBSS Group Policy, Shavlik Retina Systems Management Server (SMS), and manual configuration.
- Examined key trend data sources to identify four discrepancies associated with patches; designed a troubleshooting workflow that boosted operational efficiency, ultimately leading to a 20% decrease in response time for customer service queries.
- Ensured security compliance through automated tools including HBSS Group Policy and Shavlik Retina Systems Management Server (SMS) and manual configuration.
- Examined key trend data sources to identify discrepancies associated with patches; designed troubleshooting workflow that led to a 20% decrease in response time for customer service queries.
- Executed patch management across 75+ Active Directory schemas for client systems, enhancing security compliance and mitigating vulnerabilities through strategic patch deployments.
- Engineered an interactive feedback loop within the information management system, allowing for continuous user insights collection from 300 users, contributing to a notable increase in engagement and satisfaction scores.
Loui Consulting Group, South Korea
Clinical System Analyst
04.2019 - 09.2021
Job overview
- Oversaw implementation and administration of clinical systems, applications, servers, desktop computers, and printers while deploying software, security updates, and patches.
- Utilized organizational skills to effectively prioritize tasks and manage time. Can work independently without supervision.
- Liaised between IT department, vendors, and senior hospital leadership and clinical personnel to enhance communication and streamline processes.
- Serves as a clinical resource and consultant for medical and nursing staff for matters concerning clinical information management.
- Served as clinical resource and consultant for medical and nursing staff on clinical information management, improving understanding and utilization of systems.
- Consults with Medical Records Committee for clinical documentation guidance using Joint Commission standards and other national standards.
- Serves as an advisor/consultant for the development and installation of data management systems.
- Acts as a change agent using effective interpersonal skills to improve clinical practice and patient care outcomes through the integration of the clinical information system into hospital-wide practice.
- Serves as an advisor/consultant for the development and installation of data management systems.
ActioNetFt. Walton Beach, FL
Systems Administrator / Clinical System Administrator
02.2015 - 03.2019
Job overview
Loui Consulting GroupJacksonville, FL
Systems Administrator / Clinical System Trainer
12.2011 - 01.2015
Job overview
Information Services Tek-SystemsJacksonville, FL
Network Engineer
05.2010 - 12.2011
Job overview
Education
Strayer UniversityJacksonville, FL
MS from Information Systems Security, Information Assurance
04.2018 - 05.2019
University Overview
Strayer UniversityJacksonville, FL
MS from Information Systems, Network Enterprise Management
University Overview
Strayer UniversityJacksonville, FL
BS from Information Systems Security, Homeland Security Management Systems
University Overview
Strayer UniversityJacksonville, FL
AS from Computer Systems Networking & Telecommunication
University Overview
Skills
- Network administration
- System security
- Server management
- Patch management
- System updates
- Disaster recovery
- Incident management
- Change management
- Information assurance compliance
- Network troubleshooting
- Device configuration
- File system administration
- System upgrades
- Continuous integration
- IT project coordination
- Remote Access
Certification
- CompTIA SecurityX Formanlly know as (CASP+)
- CompTIA Cybersecurity Analyst (CySA+)
- CompTIA PenTest +
- CompTIA Cloud +
- ComTIA Server +
- CompTIA Security +
- CompTIA Network +
Clearance
Clearance
DoD Active Secret Clearance July 2024Languages
English
Beginner
A1
Spanish
Proficient
C2
Timeline
Systems Administrator
Parsons Corporation
09.2022 - Current
Systems Administrator
Navy Drug Screening Laboratory RSC2
07.2021 - 09.2022
Clinical System Analyst
Loui Consulting Group
04.2019 - 09.2021
Strayer University
MS from Information Systems Security, Information Assurance
04.2018 - 05.2019
Systems Administrator / Clinical System Administrator
ActioNet
02.2015 - 03.2019
Systems Administrator / Clinical System Trainer
Loui Consulting Group
12.2011 - 01.2015
Network Engineer
Information Services Tek-Systems
05.2010 - 12.2011
Strayer University
MS from Information Systems, Network Enterprise Management
05.2018
Strayer University
BS from Information Systems Security, Homeland Security Management Systems
05.2017
Strayer University
AS from Computer Systems Networking & Telecommunication
01.2015