Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikayla-rose Siwes

Andrews Farm

Summary

Proven to excel in customer-focused environments, I leveraged my strong communication and empathy skills at Drakes Supermarkets to enhance client satisfaction and streamline operations. Demonstrating flexibility and a keen eye for detail, I significantly contributed to team efficiency and service excellence, embodying the hard and soft skills essential for success in dynamic retail settings.

Overview

4
4
years of professional experience

Work History

Service Assistant

Drakes Supermarkets
01.2024 - Current
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Assisted team members in improving workflow efficiency by sharing best practices.
  • Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.

Retail Worker

Cotton On Group
02.2021 - 11.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Orderly

Austin Health
10.2020 - 06.2023
  • Assisted nursing staff with patient care tasks, resulting in a more streamlined workflow.
  • Assisted in transferring patients between departments, facilitating efficient coordination of healthcare services.
  • Enhanced the efficiency of daily operations by taking initiative in performing necessary tasks without direct supervision.
  • Maintained a clean and safe environment for patients, ensuring optimal recovery conditions.

Education

High School Diploma -

Parafield Gardens High School
Parafield Gardens
10-2020

Skills

  • Customer assistance
  • Verbal and written communication
  • Cash handling
  • Customer service
  • POS Targets
  • Communication
  • Empathy
  • Friendly and outgoing attitude
  • teamwork
  • attention to detail
  • Flexibility
  • Initiative

Timeline

Service Assistant

Drakes Supermarkets
01.2024 - Current

Retail Worker

Cotton On Group
02.2021 - 11.2023

Orderly

Austin Health
10.2020 - 06.2023

High School Diploma -

Parafield Gardens High School
Mikayla-rose Siwes