Milagres Dmello
Rriyadh
Summary
I am a seasoned Senior Supervisor with a dynamic 'can-do' attitude and innovative problem-solving skills. My leadership is defined by a strong focus on building and motivating a dedicated team to ensure quality and excellence. With a proven track record in managing an extensive fleet of over 950 vehicles and machinery, I possess substantial procurement expertise tailored for large-scale organizations. My commitment to continuous improvement is evident in my strategic planning abilities, ensuring the maintenance of assets to the highest standards and full compliance with legal mandates. My approach is always geared towards minimizing operational disruptions and maintaining peak efficiency.
Overview
13
13
years of professional experience
Work History
Senior Workshop & Fleet Maintenance/Transport Supervisor
El-Seif Operations & Maintenance
2019.10 - Current
- Streamlined transport processes by identifying areas for improvement and implementing necessary changes.
- Managed budgets effectively, ensuring expenses were kept within allocated limits while maintaining service quality levels.
- Reduced vehicle downtime through proactive planning of maintenance schedules and efficient utilization of resources.
- Implemented new technology solutions to improve overall transport operations efficiency and accuracy in recordkeeping.
- Ensured timely deliveries through effective coordination of drivers, vehicles, and routes.
- Improved fleet efficiency by implementing optimized routing and scheduling strategies.
Fleet Maintenance/Transport Operations Supervisor
El-Seif Operations & Maintenance
2018.09 - 2019.10
- Streamlined communication between team members to ensure smooth operations across all aspects of the transportation process.
- Managing scheduled repairs and completing mechanical repairs for the vehicle fleet.
- Implemented safety protocols for drivers, resulting in a decrease in accidents and injuries.
- Gathering monthly expenses report Kingdom-wide.
- Determining faults, conducting quality repairs, and analyzing parts needed for vehicle repairs.
- Delegating/supervising specific servicing of vehicles and reporting any complaints, compliments, and incidents.
- Inspecting and repairing all jobs in the garage workshop and ensuring finished repairs are properly turned over.
- Organizing documents for preventive maintenance of vehicles and coordinating with workshops for vehicle maintenance.
Volkswagen - Quality Control/Final Inspection
Mody Auto. Corp.
2018.02 - 2018.09
- Improved product quality by implementing stricter inspection protocols and guidelines.
- Ensuring quality problems are resolved in a timely and effective manner without recurrence.
- Establishing performance expectations for all working processes and monitoring improvements.
- Monitoring customer key measurable to achieve customer satisfaction.
- Communicated with workshop team members about quality issues.
General Motors - Automotive Technician
Yusuf A. Alghanim & Sons Automotive
2012.04 - 2017.05
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Honda – Service Advisor
Coastal Honda Cars Service Center
2011.05 - 2012.04
- Ascertained automotive problems and services by listening to customers' descriptions and conducting inspections.
- Verified warranty and service contract coverage and maintained customer rapport by explaining estimates and answering queries and concerns.
- Updated job knowledge by reading manufacturers' publications and provided on-call service as required.
- Collaborated with sales teams to support increased customer loyalty and fostered a team environment that encouraged professional development.
- Managed local purchases reviewed work orders for invoicing and ensured credits and parts were processed and submitted.
Education
No Degree - Diploma in Automobile Engineering
State Board of Technical Education And Training
Goa, India04.2011
Skills
- Dynamic leadership and team motivation
- Expertise in fleet management
- Strategic planning and innovative problem-solving
- Effective vendor management and cost optimization
- Comprehensive knowledge of health & safety compliance
- Focus on customer satisfaction and quality control
- Inspecting vehicles
- Interpersonal Communication
- Logistics Optimization
- Transportation Regulations
- Route Planning
Languages
English, Hindi
Native language
English
Advanced
C1
Hindi
Upper intermediate
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Workshop & Fleet Maintenance/Transport Supervisor
El-Seif Operations & Maintenance
2019.10 - Current
Fleet Maintenance/Transport Operations Supervisor
El-Seif Operations & Maintenance
2018.09 - 2019.10
Volkswagen - Quality Control/Final Inspection
Mody Auto. Corp.
2018.02 - 2018.09
General Motors - Automotive Technician
Yusuf A. Alghanim & Sons Automotive
2012.04 - 2017.05
Honda – Service Advisor
Coastal Honda Cars Service Center
2011.05 - 2012.04
No Degree - Diploma in Automobile Engineering
State Board of Technical Education And Training
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