Highly Qualified Computer specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple project, and i would excel in the collaborative environment on which your computer prides itself.
Overview
13
13
years of professional experience
Work History
IT - Research Computing - Data Center Analyst
King Abdullah University of Science and Technology(Job's Key LTD) - Thuwal, Makkah Province
Thuwal Jeddah
03.2013 - Current
Working as a part of research computing team.
Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specification.
Answer users inquiries related to Scientific Workstation/ Applications and hardware operation to resolve problems.
Set up equipment for client use, performing or ensuring proper installation of cable operating systems, and appropriate software.
Coordinate in problem solving, monitoring, and installing data communication equipments..
Provide assistance concerning the user of Scientific Workstation hardware and software including installation word-processing, electronic mail, and operating systems.
Consulting users technical requirements related to their research projects.
Working on Development tool related to automate the Workstation Deployment.
Data Center Analyst
King Abdullah University of Science and Technology, Wipro Arabia LTD
Thuwal, Makkah
08.2009 - 06.2013
Resolving HPSM tickets for datacenter related issues from different business owners for their server issues
Responsible for of IT infrastructure activities of 3 datacenter, in the following areas
Change Management
Incident Management
Problem Management
Capacity Management
Infrastructure Security
Solve escalated systems related issues, coordinate with vendors to isolate hardware problems, install firmware or software patches as necessary.
Act as point of contact for system related matters for departmental researchers and faculty's.
Hands on experience in DATACENTER planning and relocation. Managed 3 Datacenters which have 700+ physical servers from different vendors (HP, SUN, DELL, IBM and APPLE)
Performed Datacenter relocation under the supervision of the Datacenter Manager.
Involved in Disaster recovery planning and performed DR drills Periodically.
Trouble shooting server hardware(HP,SUN,DELL and IBM)expertise replacing high end machine parts.
· Record servers and services/applications logs and analyze them.
· Part of the pilot team and provisioned the servers and Network Devices in the Business Data Center at KAUST.
Administering and renewing the license server for scientific applications like MATLABM,CHEMKIN and others.
Working closely with the storage team for troubleshooting any issues and new installation and allocating storage for newly installed servers.
Planning and checking all the Datacenter documentation and practices before the IT audit.
Produce effective and thorough technical documentation.
Responsible for maintaining scuba database to track all the equipment installed in the datacenter.
Generating reports related to the datacenter activities or every month.
Communication with management and keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Unix Supporting Administrator
Advance Telecommunication Riyadh, K.S.A
10.2008 - 02.2009
Installing and configuring of Linux flavor like Red Hat Enterprise Linux 5.1 and 6, fedora, Ubuntu and CentOS.
Plan for and deploy patches and updates to the operating system and application software
Administer management servers for infrastructure (file servers, monitoring, etc).
Good knowledge of Unix/Linux systems administration, including all aspects of management, monitoring, performance analysis, and integration in complex heterogeneous environments
User administration, Manage user accounts, groups, hosts, modems, printers, file systems and security
Configuration of DNS, NIS, DHCP and NFS clients on LINUX
Hardware upgrades (CPU, Memory Network Interface Cards, Hard drives.)
Adding and configuring disks and creating new file systems.
<p>IT Systems Engineer (Exascale Computing Project)</p>
<p></p> at Oak Ridge National Laboratory<p>IT Systems Engineer (Exascale Computing Project)</p>
<p></p> at Oak Ridge National Laboratory