Miriam Habib
Riyadh,Saudi Arabia
Summary
Hardworking Assistant familiar with excel and project management. Passionate about business success and talented at supporting executive, team and customer needs.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work history
Personal Assistant for the General Manager Head of Corporate and Investment Banking
Suez Canal Bank
02.2021 - 01.2024
- Making all administrative tasks related banking business
- Prepare for business meetings for investment and corporate finance
- Organized personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Documented data and stored important records on database.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Maximized team productivity by maintaining adequate levels of office supplies.
- Copied, scanned and faxed documents to assigned recipients.
- Prepare all travel documents related to the business (prepare for visas applications –tickets –hotel reservations-tickets) Coordinate with all departments in our bank and other banks Making some banking tasks Making lists by the exist and proposed clients of corporate finance and Banking Investment department.
Team assistant for petroleum sector & assistant of General Manager of Petrochemicals
PK Petroleum company
07.2013 - 12.2020
- Coordination for the sales engineers
- Making all administrative tasks of the team
- Preparing petroleum reports for our companies
- Translation
- Preparing for tenders
- Handling all accommodation activities related to our foreign companies
- Filing and documenting all sheets and reports of the department
Training coordinator
Siemens Technologies S.A.E
Cairo, Egypt
09.2008 - 05.2013
- Handling all inquires received from Egypt, North Africa, Middle East and Gulf
- Researched market trends and competitor activities to strengthen development plans.
- Plan for new advanced training courses on the schedule of Siemens Egypt
- Logiest for the onsite training courses
- Reduced employee training time with innovative new programme structures and instructional tools.
- Tracked training outcomes through consistent collection of KPI data ad participant feedback.
- Reviewed training materials and curriculum to verify alignment with company standards and industry advancements.
Securities support
Barclays bank
06.2007 - 01.2008
- Prepare facility letter for corporate customers (large corporate- Business banking- SME'S-local business) upon issuing new sanction
- Prepare the securities/ contracts and all other documents for corporate related to the facilities as per sanction (credit approval)
- Checking customers' commercial registration before renewing the securities and drawdown of facilities
- Visit the customer to sign the securities documents with corporate team
- Be familiar with all Barclays Egypt Retail products in order to guide customers accordingly
- Maintenance of the securities registers
- Follow up the renewal of fond du commerce, legal mortgage and priority number with legal department
- Follow up the renewal of the bank guarantees on a monthly basis with corporate banking team
- Regular updates and conclusive chasers for outstanding matters to the corporate, retail and risk
- Review the retail securities & confirm to LPU to mark limits
- Ensure all securities registers are filed locked away in the proofed strong room
- Take responsibility for routine duties on prorate basis with other members of the securities management team, this includes administration such as holiday lists returns inter departmental meetings etc.
Collector
Citibank
05.2005 - 06.2007
- Control Net Credit Lose (NCL)
- Increase Customers awareness & educating customers on timely payments
- Minimize delinquency & flow through into higher buckets
- Track & Monitor productivity & effectiveness for optimal performance as 75% of the time is top management set targets, were either exceeded or achieved
- Analyze & Improve productivity, efficiency & effectiveness through benchmarking with history data by utilizing specially designed reports generated by the MIS function on a daily bases
- Responsible for researching the different reasons of disabling customers from paying their dues
- Identify high risk & skip accounts for referrals to Supervisor
- Raise installment recommendations with customers
- Managing Risks related to Flows, Credit losses & Write-offs
- Provide feed back for enhancement to Computer
- Aided Collection System (CACS)
- Monitoring Compliance Citibank N.A., Credit policies, local regulatory & legal requirements
- Assumed extra roles & responsibilities pertaining to the supervisor based on personal initiative
- Assisting in solving problems facing customers (if found).
Assistant of office manager
Ashoka Regional Office
11.2004 - 04.2005
- Filling Database Administrative tasks
- Comparing follows progress reports
- Helping to organize panels.
Translator
Horreya Journal
08.2002 - 03.2004
- Translate foreign newspapers
- Journalist.
Education
Bachelor of law -
04.2001 - 01.2004
Skills
- Microsoft office (WinWord, power point, Excel)
- Outstanding customer service
- Human resources management
- Working in a team and under pressure circumstance
- High communication
- Negotiation
- Communication skills
Languages
Arabic
English
French
Training & Courses
- Stress management
- Business writing
- Course how to write CV
- Course of communication skills
- Barclays securities management training.
- Barclays credit card training.
- Prime training in Mscc Company (international company for systems).
- Compliance training.
- Citibank Collection training course.
- Training on Cacs System in Citibank.
- Training on Egyptian Customer Contacts Memos (ECCM) in Citibank.
- Workshop from Euro med and Caritas Egypt
- Work shop in National council for child hood and mother hood.
Personal Information
- Date of birth: 07/25/81
- Gender: Female
- Nationality: Egyptian
- Marital status: Married
References
References available upon request.
Timeline
Personal Assistant for the General Manager Head of Corporate and Investment Banking - Suez Canal Bank
02.2021 - 01.2024
Team assistant for petroleum sector & assistant of General Manager of Petrochemicals - PK Petroleum company
07.2013 - 12.2020
Training coordinator - Siemens Technologies S.A.E
09.2008 - 05.2013
Securities support - Barclays bank
06.2007 - 01.2008
Collector - Citibank
05.2005 - 06.2007
Assistant of office manager - Ashoka Regional Office
11.2004 - 04.2005
Translator - Horreya Journal
08.2002 - 03.2004
Cairo University - Bachelor of law,
04.2001 - 01.2004
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