MIR MUJEEB UDDIN KHAN
Jeddah,Saudi Arabia
Summary
Accomplished professional with a strong foundation in data analysis, report creation, and customer issue resolution. Demonstrates expertise in strategic planning, process documentation, and leadership, effectively managing teams and enhancing customer relationship management. Proficient in time management and team coordination, with a proven track record of improving standard operating procedures and inventory management. Aspires to leverage accounting skills to drive organisational success.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Import Coordinator
Arabian Establishment for Trade and Shipping Co.
Jeddah, Saudi Arabia
02.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
Documentation Leader & Terminal Analyst
Ali Marzouq Abdullah AlOtaibi Est. - AMA Logistics
Jeddah, Saudi Arabia
07.2023 - 02.2025
- Enhanced decision-making by analysing complex data sets.
- Reviewed peers' work to ensure highest quality of output,.
- Collaborated across departments for cohesive report development.
- Interpreted financial reports for improved budget management.
- Created comprehensive reports, aiding in strategic planning.
- Encouraged development of clear objectives and action plans.
- Identified deviations from standard operating procedures, understanding causes and preventing reoccurrence .
Online Sales Executive
Herbalife Nutrition Co.
Hyderabad, India
01.2021 - 12.2021
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
Customer service agent
Q Connect Business Solutions
Hyderabad, India
01.2019 - 06.2019
- Coordinated with team members for superior customer service delivery.
- Streamlined communication channels for more efficient response times from the team.
- Developed rapport with customers through empathetic listening skills.
- Managed customer queries for better understanding of products and services.
- Improved customer satisfaction by efficiently resolving complaints and issues.
Education
Bachelor of Commerce -
Acharya Nagarjuna University
Andhra Pradesh, India 10.2021 - 04.2024
High School Diploma -
Telangana State Board of Intermediate Education
Hyderabad, India 06.2019 - 07.2021
Skills
- Data analysis
- Report creation
- Customer issue resolution
- Standard operating procedures
- Time management
- Team coordination
- Customer relationship management
- Problem solving
- Strategic planning
- Process documentation
- Leadership
- Inventory management
- Accounting
Websites
Languages
English
Native
Arabic
Upper intermediate
Urdu
Fluent
Certification
Experience Certificate from AMA Logistics
SAP Training
Tally ERP 9 Software
Wings Software
Focus SoftwarePeach Tree Software
Affiliations
- Exploring Shipping & Logistics Trends: Passionate about staying updated on the latest developments and innovations in the shipping and logistics industry.
- Maritime Logistics & Supply Chain Management: Interested in studying the optimization of global supply chains and maritime transport efficiency.
- Travel & Navigation: Enjoy learning about global trade routes, ports, and the logistics involved in international shipping.
- Networking & Industry Events: Enthusiastic about attending industry-related conferences, webinars, and workshops to expand my knowledge and professional connections.
Timeline
Import Coordinator
Arabian Establishment for Trade and Shipping Co.
02.2025 - Current
Documentation Leader & Terminal Analyst
Ali Marzouq Abdullah AlOtaibi Est. - AMA Logistics
07.2023 - 02.2025
Bachelor of Commerce -
Acharya Nagarjuna University
10.2021 - 04.2024
Online Sales Executive
Herbalife Nutrition Co.
01.2021 - 12.2021
High School Diploma -
Telangana State Board of Intermediate Education
06.2019 - 07.2021
Customer service agent
Q Connect Business Solutions
01.2019 - 06.2019
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