Summary
Overview
Work history
Education
Skills
Certification
Languages
Custom
Timeline
Generic
MIRZA SARFARAZ BAIG

MIRZA SARFARAZ BAIG

Riyadh,Saudi Arabia

Summary

Professional with extensive experience in Google Cloud Platform (GCP) and cloud computing, specializing in Kubernetes and Docker orchestration. Proven ability to implement security strategies and data analysis techniques that enhance application deployment efficiency. Skilled in automation scripting solutions, driving innovation and scalability in cloud-based environments.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Associate Cloud Engineer

Intouchcx
Hyderabad
01.2023 - 07.2025
  • Created and managed GCP projects, service accounts, and resource hierarchies following best practices.
  • Configured billing accounts, budgets, and alerts to track cloud expenditures and optimize costs.
  • Planned and provisioned compute resources such as virtual machine instances and GKE clusters.
  • Deployed and maintained Compute Engine instances, firewall rules, and custom images.
  • Monitored infrastructure using Cloud Monitoring, Logging, and uptime checks.
  • Troubleshot performance bottlenecks and system issues to maintain uptime.
  • Managed IAM roles and policies to enforce secure access control.
  • Knowledge of various cloud services, such as Compute Engine, App Engine, Kubernetes Engine, and Cloud Functions.

Technical Support Engineer

Sykes Business services of India Pvt Lmt
01.2021 - 01.2023
  • Owned resolution of technical issues, ensuring thorough follow-through to final solutions.
  • Researched, diagnosed, and troubleshot system issues to identify effective resolutions.
  • Escalated unresolved issues promptly to appropriate internal teams following standard procedures.
  • Quickly escalated complex issues to supervisors, preventing potential revenue loss.
  • Provided technical support by analysing application errors for root cause identification.
  • Resolved customer complaints through proactive problem-solving and detailed analysis.
  • Registered customer information to ensure accurate and up-to-date records.

Education

Bachelor of Engineering - Information Technology

ISL Engineering College
India/Hyderabad
04.2016 - 05.2020

Skills

  • Google Cloud Platform (GCP) and cloud computing
  • Kubernetes and Docker orchestration
  • Security implementation strategies
  • Data analysis techniques
  • Automation scripting solutions
  • Application deployment processes

Certification

  • Google Cloud Certified - Associate Cloud Engineer
  • Google Cloud Certified - Professional Cloud Architect

Languages

English
Hindi
Urdu

Custom

  • Reading
  • Playing Cricket
  • Badminton
  • Swimming

Timeline

Associate Cloud Engineer

Intouchcx
01.2023 - 07.2025

Technical Support Engineer

Sykes Business services of India Pvt Lmt
01.2021 - 01.2023

Bachelor of Engineering - Information Technology

ISL Engineering College
04.2016 - 05.2020

Similar Profiles

Create profile
MIRZA SARFARAZ BAIG