Mishal Alkathiri
Riyadh
Summary
Dynamic entrepreneur with a proven track record at PSMMC, enhancing customer satisfaction through innovative problem-solving and project management. Skilled in strategic business planning and contract management, I excel in fostering team collaboration and driving operational efficiency. My experience in implementing software solutions has streamlined workflows, showcasing my analytical mindset and leadership abilities.
Overview
4
4
years of professional experience
Work History
Founder
OGIA
09.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Specialist
PSMMC
02.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Increased efficiency by automating routine tasks with software solutions.
Real Estate Broker
Free Lancer
01.2023 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
Intern
MNGHA
01.2021 - 01.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Clinical Laboratory Sciences. - Clinical Laboratory Science
KSAU-HS
Riyadh06.2022
High School Diploma - General Studies
UCHS of San Diego
San Diego 01.2013
Skills
- Team leadership
- Strategic thinking
- Entrepreneurial and innovative
- Marketing
- Start-up operations
- Project management
- Business planning
- Contract management
- Analytical and critical thinker
- Strategic business planning
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
Founder
OGIA
09.2024 - Current
Specialist
PSMMC
02.2023 - Current
Real Estate Broker
Free Lancer
01.2023 - Current
Intern
MNGHA
01.2021 - 01.2022
Clinical Laboratory Sciences. - Clinical Laboratory Science
KSAU-HS
High School Diploma - General Studies
UCHS of San Diego