Miso Han
Jeddah
Summary
Dedicated and hardworking cabin crew with two year of experience at Flynas, known for maintaining high safety standards and delivering exceptional customer service. Thrives under pressure and consistently goes the extra mile to support passengers and team member alike.
Overview
9
9
years of professional experience
Work History
Flight Attendant
Flynas
2023.08 - Current
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Resolved passenger conflicts and medical emergencies during flights.
- Answered passenger questions and provided solutions to issues arising during flights.
Barista
Seocho Coffee109
2021.03 - 2023.07
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Airport Agent
Korail-networks
2017.10 - 2021.03
- Collaborated with internal team to facilitate safe and on-time departure.
- Provided high levels of customer service while processing as a check-in counter staff
- Provided passenger assistance at ticket counter by issuing tickets, checking baggage and assigning seats
Airport Service Agent
Interbiz-system
2016.09 - 2017.09
- Informed clients of airport information, such as flight departure times, transportation
- providing high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Education
Bachelor of Arts - International Tourism
Hansei-university
Gyeongggi-do, Korea2016-08
High School Diploma -
Suhmoon Girl's High School
Seoul, Korea2012-02
Skills
- Passenger service
- Flight safety
- Attention to detail
- Relationship management
- First aid
- Passenger support
- Medical intervention
Languages
English
Korean
Timeline
Flight Attendant
Flynas
2023.08 - Current
Barista
Seocho Coffee109
2021.03 - 2023.07
Airport Agent
Korail-networks
2017.10 - 2021.03
Airport Service Agent
Interbiz-system
2016.09 - 2017.09
Bachelor of Arts - International Tourism
Hansei-university
High School Diploma -
Suhmoon Girl's High School