MK SUBASH
MASKELIYA
Summary
To obtain a position in a respectable company where I can utilize skills, knowledge, and to meet the requirements needed by the company, and for me to enhance my experience to be more productive and as an individual.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administration Officer
SSU FACILITY MANAGEMENT
02.2022 - Current
- Monitored and updated employee database and managed scheduling employee team
- Supported timely and accurate administrative task completion
- Liaised with event personnel to coordinate workshops and team building events.
Event Management Assistant
SKY HIGH FACILITY MANAGEMENT
08.2020 - 01.2022
- Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction
- Coached housekeeping staff to effectively plan and deliver on targets
- Supervised 100+ housekeeping staff
- Communicated repair needs to maintenance staff for prompt remedial action
- Worked with front desk staff to respond promptly to guest requests, maximizing customer satisfaction
- Actioned customer feedback to improve satisfaction ratings
- Completed shift reports for smooth handovers and Back of House operations.
- Supported successful events with meticulous venue setup, ensuring proper layout and equipment availability.
- Monitored event activities closely to proactively address any issues or challenges that arose during execution.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Trained and supervised event staff to complete tasks on time.
Administration / Coordinator Soft Service
SKY HIGH FACILITY MANAGEMENT
07.2019 - 08.2020
- Evaluated staff performance, implementing training and development programmers to maintain exceptional service levels
- Trained staff on best practices to achieve optimal productivity
- Enforced company policies and guidelines for all employees.
Soft Service Supervisor
SKY HIGH FACILITY MANAGEMENT
01.2016 - 07.2019
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Monitored team's performance and gave feedback when necessary.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Mentored junior staff members, fostering professional development and career growth opportunities within the company.
- Monitored inventory levels closely, optimizing stock management procedures for maximum cost-efficiency without compromising on part availability when needed.
- Interceded between employees during arguments and diffused tense situations.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Store Keeper
AMOS - UPMOC - King Abdullah Sports City - ARAMCO
03.2014 - 01.2016
- Monitored weekly cleaning supply usage, promptly placing refill orders to minimize delays to services.
ONLINE RADIOS PRESENTER - NEWS READER - SCRIPT WRITER
10.2012 - 02.2014
- Writing program script & poem, mixing vocals & making jingles, promos & advertisement, reading news, notice - live Broadcasting program.
Education
Diploma - I01 Mass Media With IT ( BASIC )
Ideal Academy
01.2013
Diploma - I02 Mass Media With Journalism
CSS Computer College
01.2013
Advance Level - Political Science, Geography
St Joseph's College Maskeliya
01.2010
Ordinary Level - Ordinary Level
Luccombe Tamil Maha Vidyalaya
Maskeliya, Sri Lanka01.2008
Elementary - Elementary - Class 01-06
Happugastenne T.v
01.2003
Skills
- Computer & Office work
- Managements
- Schedule Coordination
- Employee Supervision
- Program Management
- Good follower
- Can work with minimum supervision and work under pressure
- Fast learner and can easily cope with working environment
- Schedule management
- Presentation design
- Regulatory compliance
- Relationship building
- Engaging leadership style
- Workflow planning
- File maintenance
- Documentation control
- File Maintenance
Certification
- MS office - 2007
- Certified Mass Media, Ideal Academy - Sri Lanka- 2012
- Certified Mass Media With IT, SSC Computer College - 2013
- Design & Formatting a presentation in Power Point
- Certified Understanding Color Coding, BICSc Virtual Training Suite - 2023
- Certified Understanding PPE, BICSc Virtual Training Suite - 2023
- Certified Understanding Chemical Hazard Pictogram, BICSc Virtual Training Suite - 2023
Languages
English
Hindi
Tamil
Arabic
Timeline
Administration Officer
SSU FACILITY MANAGEMENT
02.2022 - Current
Event Management Assistant
SKY HIGH FACILITY MANAGEMENT
08.2020 - 01.2022
Administration / Coordinator Soft Service
SKY HIGH FACILITY MANAGEMENT
07.2019 - 08.2020
Soft Service Supervisor
SKY HIGH FACILITY MANAGEMENT
01.2016 - 07.2019
Store Keeper
AMOS - UPMOC - King Abdullah Sports City - ARAMCO
03.2014 - 01.2016
ONLINE RADIOS PRESENTER - NEWS READER - SCRIPT WRITER
10.2012 - 02.2014
Diploma - I01 Mass Media With IT ( BASIC )
Ideal Academy
Diploma - I02 Mass Media With Journalism
CSS Computer College
Advance Level - Political Science, Geography
St Joseph's College Maskeliya
Ordinary Level - Ordinary Level
Luccombe Tamil Maha Vidyalaya
Elementary - Elementary - Class 01-06
Happugastenne T.v
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