Mohamed Mesbah Ali
Riyadh,Saudi Arabia
Summary
Director of Operations with 20+ years of experience in multi-unit restaurant and high-volume F&B operations. Proven track record of driving revenue growth (20–50% YoY), reducing costs (15–30%), and leading teams of up to 200+ employees. Expert in operational excellence, P&L management, and scaling business performance across multiple locations
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Director Of Operations
Culinary Art
Riyadh , Saudi Arabia
03.2025 - Current
- Improved overall operational efficiency by 25–40% across multiple departments
- Reduced operational costs by 15–30% through process optimization and vendor negotiations
- Drove revenue growth of 20–50% year-over-year
- Managed cross-functional teams of 50–200+ employees
- Implemented KPI tracking systems, improving reporting accuracy by 35%
- Increased customer satisfaction scores by 15–25%
- Established SOPs reducing errors by 30%+
- Led digital transformation initiatives reducing manual workload by up to 60%
- Improved supply chain efficiency, reducing delivery time by 20–35%
- Ensured compliance and reduced operational risks by 20%+
Operations Manager
Food Avenue (Wagyu Company)
Riyadh
05.2023 - 03.2025
- Improved restaurant operations to enhance efficiency, service quality, and profitability
- Increased customer satisfaction score to 4.7/5
- Monitored KPIs including sales, food cost, and labor cost
- Managed inventory and procurement to control costs and ensure availability
- Streamlined operations to reduce waste and improve revenue
- Implemented SOPs to ensure consistency across branches
- Led hiring, training, and performance management of staff
- Executed business growth and sales strategies
Area Operations Manager (Multiple Brands)
Alwazzan International
Riyadh
03.2021 - 04.2023
- Led operational improvements across multiple restaurant brands
- Coordinated with finance, HR, and compliance teams in matrix structure
- Managed supplier relationships to ensure cost efficiency and quality
- Improved KPIs including sales, labor cost, and food cost
- Delivered staff training programs improving service quality
- Increased revenue through targeted sales initiatives
- Optimized staffing, scheduling, and inventory usage
- Oversaw maintenance of restaurant facilities and equipment
Restaurant General Manager
Americana Company, TGIF
Al-Ahssa, Eastern Province
03.2018 - 03.2021
- Managed full restaurant operations including staffing, inventory, and customer service
- Increased performance through operational improvements and staff development
- Reduced waste and improved food preparation processes
- Led hiring, training, and team supervision
Restaurant General Manager
Americana Company, (Red Lobster)
Al Khobar, Eastern Province
03.2016 - 03.2018
- Managed P&L and improved profitability through cost control strategies
- Developed marketing and sales plans to increase revenue
- Ensured high-quality customer experience across operations
Kitchen Manager
Americana Company (Red Lobster)
Al-Khobar, Eastern Province
03.2012 - 03.2016
- Managed kitchen operations, inventory, and food safety compliance
- Led staff training and performance improvement
- Controlled food cost and reduced waste
Education
Business Administration
Higher Institute Of Cooperative Studi
Cairo, Egypt 10.2004 - 10.2008
Skills
Operations Management P&L Management Cost Control Inventory Management Team Leadership Staff Training & Development Customer Experience Supply Chain Management SOP Implementation Quality Control KPI Analysis Process Optimization Business Growth Strategies
Accomplishments
- Successfully led the opening of 20+ restaurant branches across multiple brands
- How to train the trainer program
- Communication, Time Management skills program
- MPA online course
- HACCP Certified
Timeline
Director Of Operations
Culinary Art
03.2025 - Current
Operations Manager
Food Avenue (Wagyu Company)
05.2023 - 03.2025
Area Operations Manager (Multiple Brands)
Alwazzan International
03.2021 - 04.2023
Restaurant General Manager
Americana Company, TGIF
03.2018 - 03.2021
Restaurant General Manager
Americana Company, (Red Lobster)
03.2016 - 03.2018
Kitchen Manager
Americana Company (Red Lobster)
03.2012 - 03.2016
Business Administration
Higher Institute Of Cooperative Studi
10.2004 - 10.2008