M.MOHANNAD TARSHA
Summary
Results-driven Sales & Operations professional with over 12 years of experience in driving revenue growth and streamlining operational efficiency. Proven ability to lead cross-functional teams to achieve business objectives. Strong understanding of supply chain management, inventory control, and logistics. Skilled in analyzing data and using it to make strategic decisions. Experienced in implementing and managing process improvements. Excellent problem-solver with strong communication and leadership skills.
Overview
16
16
years of professional experience
Work History
Facility Manager
Awaed Real Estate Development & Investment
11.2023 - Current
- Directed daily operations and maintenance of building systems, including HVAC, electrical, and plumbing, ensuring optimal functionality.
- Managed vendor contracts for maintenance services, cleaning, security, and landscaping, maintaining service quality and cost efficiency.
- Planned and coordinated repairs, renovations, and preventive maintenance schedules to uphold building performance and minimize downtime.
- Supervised facility staff, including technicians, and security personnel, ensuring smooth day-to-day operations.
- Managed the parking system, overseeing parking areas and transportation services to ensure smooth and accessible solutions for tenants and vistors.
- Administered preventive maintenance contracts for elevators and fire alarm systems, ensuring timely service and compliance with safety regulations.
- Oversaw retail and office construction and renovation projects, ensuring quality control, adherence to timelines, specifications, approved schedules, and compliance with all guidelines.
- Enhanced oversight of contractor activities, enforcing strict compliance with guidelines and issuing financial penalties for any violations of instructions.
Operations Manager
Abdullah Al Othaim investment
07.2010 - 10.2023
- Handle the day to day operations in the Mall ensuring operations are kept up to the highest quality standards in order to meet all tenant and customer requirements.
- Liaise with all service providers and give feedback on performance and monitor KPIs.
- Follow up the preventative maintenance for chillers,Hvac, Elevators.
- Formulate and execute contingency plans and protocols to effectively manage emergencies or unexpected situations, collaborating closely with the security and safety department.
- Strategically identifying and attracting new tenants to lease available spaces, diversifying the mall's tenant portfolio, and enhancing its overall offerings.
- Negotiating and managing lease agreements, including rent collection, lease renewals, and tenant compliance.
- Focus in energy saving by follow up and mange carefully the BMS system.
- Keep BMS under control by reviewing monthly schedules.
- Review the weekly hygiene report and give recommendations.
- Budgetary control to ensure cost determination.
Retail Sales Representative
Abu Ghazaleh Trading Company
06.2008 - 03.2010
- Scheduling routine meetings and conducting business trips to engage with clients across Saudi Arabia, Kuwait, Oman, Qatar, and Bahrain.
- Establishing clients trust through the provision of consultative services aimed at aiding them in making more informed product selections.
- Maximized profitability by selling solutions and value pricing, increasing customer knowledge and understanding through meetings with key decision makers and supporting marketing initiatives.
- Providing client support through the provision of exclusive discount offers in the form of credit notes for items with low turnover.
- Tracking client orders shipments and delivering them on time.
- Actively pursue sales strategic and operational goals.
- Offering guidance and coaching to the sales team.
- Overseeing inventory and ensuring effective product presentation and marketing.
- Utilize CRM software to manage leads, track sales activities, and generate reports.
- Analyzing sales data to identify opportunities for improvement.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Education
Bussiness Administration
Aleppo University
2005
Skills
- Relationship Building
- Critical thinking
- Problem solving
- Research / Information Gathering
- Business Development
- Leadership
- Strategic Thinking
- Proficient User of Microsoft Programs(Dynamics,CRM, Office )
- Data Analysis
- Time management
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Facility Manager
Awaed Real Estate Development & Investment
11.2023 - Current
Operations Manager
Abdullah Al Othaim investment
07.2010 - 10.2023
Retail Sales Representative
Abu Ghazaleh Trading Company
06.2008 - 03.2010
Bussiness Administration
Aleppo University
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