Moatasem Elhalafwy
Riyadh
Summary
- Strategic technical manager with proven success in Data Center team leading ship and organization support demonstrated several years in technical roles.
- Always improved to leverage in-depth knowledge of process analysis and technical innovation deployment to contribute to the team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Manager
SAMI-Advanced Electronics Company
Riyadh
04.2015 - Current
- implement new data centers with all secure and redundancy systems .
- Provided technical support for hardware, software and networking issues.
- Managed a team of engineers in the design, development, implementation and maintenance of computer systems.
- Analyzed system requirements and developed technical specifications documents.
- Maintained network infrastructure including routers, switches, firewalls and wireless access points.
- Identified areas for improvement in existing systems and worked with developers to implement solutions.,
- Trained staff on new technologies or processes related to IT operations power and cooling system.
- Collaborated with external vendors to procure hardware and software resources at competitive prices.
- Evaluated vendor proposals and contracts for IT projects and services and cooling and power maintain .
- Defined operational strategies based on business objectives .
- Developed disaster recovery plans and ensured timely execution during emergency situations.
- Provided mentoring, training and leadership for all IT department members.
- Supervised implementation project designed to improve system productivity.
- Reviewed information from projects and suggested improvements gleaned from this analysis.
- Reviewed and evaluated outsourcing proposals to and provided cost/benefit analysis.
- migrate new network and security upgrades H.D .
- License tracking and keep renewal schedule inventory .
- fix up humble issues in mechanical devices such as generator - chiller - inbox cooling units - pumps etc..
- Deploy strategy plan for power and cooling system count on redundancy with maintenance requirements consumable and critical spare parts requirement .
- Deploy best bracts in data center operation and maintenance as per Up time and global authorized Data Center assessment organization .
- improvement in infrastructure for data center networking and cooling and power sections.
- Setup new sites with planned designed for data centers .
- deploy data center and mini data centers evaluation .
- network assessment gathering and evaluation suggestion
- Communicate and developed APC products to fit and monitor the most consuming benefits .
- Camera upgrade and installation with specified recording period .
- face station and Access devices controlling and editing complete solution .
- Create new solutions for secure Hard Doors like Generator doors with complete 100 % effecting .
- Gather organization power and cooling systems monitoring through software and configure it if applicable.
- Team Engage in migration for physical devices of with configuration like (Qradar - CA PAM - Symantec - Palo alto - Email security - F5 Load balancer -fortinet - IBM storage - VMware - al cooling and power support for date center )
- Administrate and maintain DROPS System .
Business Partner
Electronic Vision
Giza
06.2014 - 02.2015
- Worked as Technical Manager for a technical support service company in the Middle East, implementing and configuring new solutions for data centers cooling and complete design .
- Provide overclocking solution.
- Developed and implemented strategies to improve operational performance , customer satisfaction and business growth.
- Cultivated relationships with key stakeholders to increase collaboration across departments.
- Provided guidance on best practices for optimizing processes related to infra structure and data center life support system.
- Negotiated contracts with vendors to ensure the receiving competitive pricing and quality products and services.
- Performed financial analysis of current projects, budgets and forecasts to inform decision making process.
- Identified opportunities for cost savings through process improvement initiatives.
- Implemented changes in internal policies to create a more efficient work environment.
- Developed comprehensive training programs for new employees onboarding processes.
- Created detailed reports highlighting areas of success as well as potential improvements .
- Facilitated communication between cross-functional teams throughout the organization.
- Developed KPIs which enabled tracking of employee productivity levels.
- Coordinated meetings between external partners or vendor for planning and execute .
- Monitoring all environment and active notifications for critical situations and tale direct action to prevent any risk.
- Researched industry trends in order to develop innovative solutions that would enable organization growth.
- Advised senior leadership on regulatory activities and analysis data to ensure all equipment and appliance are stable and healthy to keep stability .
- Organized corporate events such as conferences or workshops aimed at increasing improvement chances .
- Engaged proactively with business functions to understand needs, filter suggestions and communicate needs to help improve organization outcomes.
- Monitored business trend forecasts and adjusted improvement and stability requirements to be priorities .
Information Technology Officer Engineer
Egyptian Ministry of Defense
Cairo
02.2012 - 04.2014
- Worked as Information Technology Officer Engineer for the Egyptian Ministry of Defense,Defense Recruitment section ,Electronic WAR Forces described in managing the main information center with communicate 13 remote sites all over Egypt to be centralized in cairo achieved 100% .
- Assisted in the installation, configuration and maintenance of computer hardware, software, systems and connectivity .
- Developed technical solutions to ensure operational efficiency and user satisfaction for business improvement and user faster esperance .
- Provided technical assistance and support on site and remotely for incoming queries related for computer network , camera , platform,security , and H.D Issue .
- Monitored system performance, identified potential issues, troubleshooted problems and provided timely resolution.
- Deployed security measures to protect data from unauthorized access or modification.
- Conducted regular backups to prevent data loss in case of unexpected system failure.
- Maintained records of daily data communication transactions, problem reports and remedial actions taken.
- Prepared detailed documentation including standard operating procedures for IT operations.
- Implemented policies and procedures for effective management of IT resources.
- Analyzed business requirements to develop functional specifications for new applications or modifications of existing applications.
- Ensured compliance with applicable laws regarding privacy and security of electronic information assets.
- Reviewed vendor proposals for products and services relevant to IT needs.
- Installed approved software updates and patches on all workstations using remote administration tools.
- Performed server maintenance tasks such as creating user accounts, assigning privileges and setting up profiles.
- Configured firewalls according to corporate security standards to protect against external threats.
- Identified issues and resolved problems with hardware and software to improve end-user experience.
- Developed and implemented short and long-term technology programs to determine performance measurements, outcomes and investment needs.
- Designed contingency planning, formal training and employee development plan to increase staff quality performance.
- Collaborated with Data Base Administrator to create tactical and strategic information systems plans meeting consumer needs.
- Directed global network infrastructure strategy, guiding network installations in multiple locations and connecting facilities.
- Analyzed workflows and established priorities for daily operations.
- Maintained knowledge of advances in information technology systems and applications.
- Evaluated organization's technology to recommend upgrades for hardware and software.
- Met with stakeholders to collaborate and resolve problems.
- Developed data security and disaster recovery procedures.
- Examined metrics and prepared IT project progress reports.
Education
Bachelor of Science - Computer Science
Modern Academy For Computer Science And IT Management
Egypt -Maadi01.2010
Skills
- Technical system improvements
- IT Systems Support
- Continuous integration
- Team Collaboration
- Stakeholder Management
- Cross-functional team management
- System Design
- Technical leadership
- Project management expertise
- Training and mentoring
- Employee Development
- Data Analysis
- Operating system installation
- Presentations and public speaking
- Performance Analysis
- Technical consulting
- Network Administration
- Project Planning
- Machine Learning
- Information Security
- Strategic Planning
- Issue resolution/troubleshooting
Certification
- MCSE - Microsoft Certified system Engineer REF#Microsoft#CR#(15157)WW
- ICDL - International computer driving licenses REF#MCIT#CR#(EGY001137228)WW
- MCITP - Microsoft Certified Information technology professional REF#Microsoft Martial #(Self Study)WW
- Cloud Computing REF#Entrepreneurship#
- AOS - Accredited Operations Specialist Ref#upTime#CR#(2673) WW
Accomplishments
- Thanks Award from Egyptian Armed Forces for accomplish communicating remote sites with centralized system (4 years )
- Thanks Award from AEC for supporting in MOJ project Success .
Languages
Arabic
First Language
English
Advanced (C1)
C1
Spanish
Beginner (A1)
A1
Activities
- Programming .
- AI - Machine learning.
- VR - Solutions .
- Bio informatics .
- Gaming .
Timeline
Technical Manager
SAMI-Advanced Electronics Company
04.2015 - Current
Business Partner
Electronic Vision
06.2014 - 02.2015
Information Technology Officer Engineer
Egyptian Ministry of Defense
02.2012 - 04.2014
Bachelor of Science - Computer Science
Modern Academy For Computer Science And IT Management
- MCSE - Microsoft Certified system Engineer REF#Microsoft#CR#(15157)WW
- ICDL - International computer driving licenses REF#MCIT#CR#(EGY001137228)WW
- MCITP - Microsoft Certified Information technology professional REF#Microsoft Martial #(Self Study)WW
- Cloud Computing REF#Entrepreneurship#
- AOS - Accredited Operations Specialist Ref#upTime#CR#(2673) WW
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