Moataz Muslim
Summary
I am a graduate of computer and network engineering. I worked in the business field. I have a background in implementing networks, web development, upgrading systems, and helping users
Knowledgeable and interested in financial technologies.
Interested in technological innovation and always ready to help others and solve problems.
Overview
8
8
years of professional experience
Work history
IT Delivery Lead
Tata Consultancy Services | TCS at SNB Project.
Jeddah, Mecca Region
09.2024 - Current
solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years.
- Working on Upgrade Project to upgrade the system to R12.2.10.
- Directly connect with onsite customers, resolve daily issues.
- Working intensively with ERP Development team to deliver new Enhancements.
- Managed complex delivery schedules for improved client satisfaction.
- Created detailed project plans for successful execution of tasks.
IT Service Desk Engineer
Zakat, Tax and Customs Authority Coop Training
05.2021 - 08.2021
- Providing assistance to 15 departments with regard to computer hardware and networks.
- Provide a comprehensive course on the server rom and how maintenance works for device in the department.
General Supervisor
Future Market. Co
06.2017 - 02.2018
- Prepare timely reports regarding staff performance
- Coordination between employees
- Dealing with customers and solving problems
Education
Bachelor of Computer & Network Engineering -
University of Jeddah
03.2018 - 06/2022
Skills
- Teamwork
- Time management
- Problem solving
- Technical issues analysis
- Project Planning & Scheduling
- Policy Development & Process
CERTIFICATION & COURSES
- Cisco - Cisco Certified Network Associate - CCNA
- The cloud computing community
- The basics of computer assembly and maintenance
- Arduino
- Passing the real estate marketing course
Timeline
IT Delivery Lead
Tata Consultancy Services | TCS at SNB Project.
09.2024 - Current
IT Service Desk Engineer
Zakat, Tax and Customs Authority Coop Training
05.2021 - 08.2021
Bachelor of Computer & Network Engineering -
University of Jeddah
03.2018 - 06/2022
General Supervisor
Future Market. Co
06.2017 - 02.2018
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