MOATAZ NIZAR
Jeddah
Summary
Highly organized and creative administrator with proven skills in project management, leadership, and business analysis. Seeking an opportunity to contribute to an innovative organization
Overview
3
3
years of professional experience
Work History
Help Desk Operator & Team Leader
CIT Group
01.2023 - Current
- Daily reports and Weekly reports to analyze the work orders Status
- Create a monthly work schedule to the employees with the duty roster and organizing the days offs for the employees
- Problem solving for soft services critical issues and delegating between other departments
- Finalizing data for the project
- Dealing with daily emails
- Using computer aided facility management CAFM (Facilio and Maximo) to analyze and create work order and delegate the concerned man power
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Project Management Specialist Trainee
Project Management Specialist
01.2022 - 01.2023
- Monitoring the daily progress of projects
- Gathering insights about issues that need resolving or processes that can be improved
- Evaluating current business processes and identifying potential areas for improvement
- Providing detailed updates to project managers or other stakeholders
- Planning meetings and organizing project logistics
- Training and coaching staff members
- Ensuring team members have the supplies and resources they need to complete their assigned tasks on time
- Organizing reports, invoices, contracts, and other financial files for easy access
- Elevated project team morale and engagement through regular recognition of individual accomplishments, fostering a culture of collaboration and continuous improvement.
- Reduced project risks by proactively identifying potential issues and implementing mitigation strategies.
- Developed comprehensive project plans for successful execution and timely delivery of projects within budget constraints.
Education
Bachelor of Science - public administration
King Abdul-Aziz University
Jeddah01.2022
Skills
- Business Analysis
- MS office, word, excel, PowerPoint, Power BI
- Project Management
- Time management
- Leadership
- Problem-solving
- Effective communications
- Ability to Learn
- Adaptability
- Maximo & Facilio Program
- Teamwork
- Attention to detail
- Training and mentoring
- Report creation
- Teamwork and collaboration
- Multitasking
INDUSTRY EDUCATION
- Civil Service Admin April 2021
- Principles of Accounting
- E-Government
- Introduction to Political since
- Human Resources Development
- Information System in Admin
- Budgeting and Public Finance
- Principles of Business Analysis
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Help Desk Operator & Team Leader
CIT Group
01.2023 - Current
Project Management Specialist Trainee
Project Management Specialist
01.2022 - 01.2023
Bachelor of Science - public administration
King Abdul-Aziz University
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