MOAYAD ABDULLAH ALJOHANI
Riyadh,Saudi Arabia
Summary
Network and systems specialist with proven expertise in Cisco routing, switching, TCP/IP, and VLANs. Proficient in system administration for Windows Server, Active Directory, and Linux environments. Experienced in network architecture design and configuration of routers and switches using Cisco Packet Tracer and EVE-NG. Focused on enhancing operational efficiency through virtualization technology and committed to advancing skills in IT infrastructure management.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work history
IT Support Technician
Axelerated Solutions
2025.01 - 2026.03
- - Manage Active Directory, and Microsoft Intune.
- Account creation, group policy administration, and security policies.
- - Resolve technical support ticket, involving hardware troubleshooting and software diagnostics.
- - Weekly Asset Health Check reports.
- Monitored computer networks, ensured continuous uptime.
Tour Guide
Saudi Tourism Authority
2022.01 - 2022.06
- - Delivered high-quality customer experiences to diverse tourist groups under tight schedules.
- - Gained valuable communication, coordination, and crisis management skills in high-pressure scenarios.
- Demonstrated excellent communication skills to engage diverse audiences.
- Offered translation services for foreign tourists, enhancing their tour experience.
Education
Associate of Applied Science - Information and Communication Technology (ICT)
University of Technology Sydney (UTS) College
Sydney 01.2023
Skills
- Networking: Cisco Routing and Switching, TCP/IP, VLANs, Wireshark
- Systems: Windows Server, Active Directory (AD DS), Linux
- Networking protocols familiarity
- Virtualization technology
- Tools: Cisco Packet Tracer, Visual Studio Code, EVE ng, RMM, Microsoft Intune
- Routers and Switches configuration
- Network architecture
- System administration
Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft 365 Certified: Fundamentals (MS-900)
- Oracle Cloud Infrastructure 2025 Foundations Associate (OCI Foundation)
Languages
English
Advanced
References
References available upon request.
Timeline
IT Support Technician
Axelerated Solutions
2025.01 - 2026.03
Tour Guide
Saudi Tourism Authority
2022.01 - 2022.06
Associate of Applied Science - Information and Communication Technology (ICT)
University of Technology Sydney (UTS) College