Moayad Alabbas
Riyadh
Summary
An IT Supervisor with over 12 years of experience oversees technology deployment and maintenance. instruct and lead IT staff members in support of hardware, software, securty, and networking infrastructure. Actively work with executives to determine and implement tech needs. Manage technology strategy, policies, procedures, training, and documentation.
Overview
13
13
years of professional experience
1
1
Certification
Work history
IT Supervisor
Cenomi E-Commerce Company
Riyadh
11.2022 - Current
- Supervised IT team to maintain, install and update systems and network.
- Evaluated latest innovations and adopted cost-effective, useful solutions.
- Configured and deployed high-availability and redundant systems for heavy traffic and workloads.
IT Operations Supervisor
Alsalam Aerospace Industries
Riyadh
02.2016 - 10.2022
- Managing Team Size of 8+ Technical Support Specialist & Team Lead (Service Desk).
- Process knowledge of handling vendors and operating as vendor for very high end Commercial projects.
- Managed and leading multiple projects and operations with all technical teams like Windows, Network, Security, Web Services and Service Desk.
Technical Support Specialist
Alsalam Aerospace Industries
Riyadh
12.2011 - 01.2016
- Manage and troubleshoot the 73 servers.
- Manage company networks related to the computers as well as an application which is being used by users.
- Responsible for Mail Administration, Domain Administration.
Administrative
Najm Aljanoob
Riyadh
06.2011 - 12.2011
- Scheduling a team of support personnel for 24/7 support operations.
- Handled scheduling of meetings and calendar management for senior staff.
Call Center Specialist
STC
Riyadh
12.2010 - 05.2011
- Resolve modem issues.
- Online customer help.
Education
Information Technology Diploma - Technical Suppourt
Riyadh Technical College
Riyadh /2009 - /2011
Bachelor of Business Administration - Business Administration
Imam Mohammed Bin Saud Universty
Riyadh /2017 - /2021
Skills
- Cloud computing expansion
- Network troubleshooting methodology
- New system integration
- Data risk assessments
- Cyber security
- User support
- IT staff management
- Documentation and reporting
- Project lifecycle management
- Infrastructure development
- Budget administration
Certification
- Certfied CompTIA Security+
- Certified ITIL Foundation Certificate.
- Certfied CCNA: Cisco Certified Network Associate Routing and Switching.
- Certified Fortinet NSE 2 Network Security Associate
- Core Solutions of Microsoft Exchange Cource.
- Configuring and Troubleshooting Windows server 2008 Course.
- Administrating Windows server 2012 Course.
- CCNP: Implwmwnting Cisco IP Routing.
- Ethical Hacker (CEH v10) Course.
- Information Systems Security Professional Course.
- How To Get Great Customer Service Course.
- IT Service Desk: Management Fundamentals Course.
- Penetration Testing Professional (PTP) Course.
- Programming Foundations: APIs and Web Services Course.
- The Evolution of Cyber security Course.
- The Threat Landscape - Fortinet Course.
- Windows 10: Troubleshooting for IT Support Course.
- VSphere 6.7 Foundations: Configuration and Installation Course.
- Risk Management for IT and Cybersecurity.
Timeline
IT Supervisor
Cenomi E-Commerce Company
11.2022 - Current
IT Operations Supervisor
Alsalam Aerospace Industries
02.2016 - 10.2022
Technical Support Specialist
Alsalam Aerospace Industries
12.2011 - 01.2016
Administrative
Najm Aljanoob
06.2011 - 12.2011
Call Center Specialist
STC
12.2010 - 05.2011
Information Technology Diploma - Technical Suppourt
Riyadh Technical College
/2009 - /2011
Bachelor of Business Administration - Business Administration
Imam Mohammed Bin Saud Universty
/2017 - /2021
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