Moayad Ibrahim

System Administrator for E-learning exams server Moodle at REU male campus.
• primarily focused in backup /recover /restoration, Troubleshooting and Tech support.
Take a complete external backup copy of the accounts on the server and from the server’s basic folders such as databases, config files and log files, and save them on external backup units and secure them.
Check new version for operator system.
• Make sure the server and connection is secure.
• MCITP (windows server 2008 & 2012 )
• Active Directory and Domain Controller
• Network Monitoring
• Responsible for Installations of AP, Router, Switch and UTP cabling
• Managing Peplink Load Balancer and PepWave Access Point
• Managing Cisco Enterprise core switch to Layer 3 end switches.
• VPN SpeedFusion configuration on different campus through Peplink Router.

• Providing technical services and support for the following areas:
  Support to all Employees in HQ and Branches of Tirhal Company.
• Network: Design, Installation and Maintenance Network, LAN Connectivity, Routers and Switches.
• Firewalls: Installation, Configuration and Management (Fortigate ).
• Microsoft Related Technologies: Windows Server 2012 r2 & 2016, Installation, Configuration, Monitoring and Maintenance.
• Virtual Technology: EXSI & VMWare : Installation, Configuration, Monitoring and Maintenance.
• Remote access Solutions Support: VPN and Terminal Services.
• Network Monitoring: Installation, Configuration and Management (PRTG) .

• Introduction about Networks Devices like Hub, Repeater, Switch, Router and Server and Networks concept as general.
• Connect Cables and their troubleshooting.
• Use Packet Tracer for create networks using routing Protocol such as (RIP, OSPF, EIGRP & Static) their troubleshooting
• Managed, maintenance, repair & troubleshooting of computer Lab’s.
• Time Attendance Machine installation, user management and data collection for time management.

• ICT equipment Installation like Computers, Printer & Scanner .
• Supported IT department in contract management and equipment purchasing.
• Prioritised incoming tickets to facilitate maximum efficiency.
• Resolved service requests within target timeframes.