MOAYED NASR ALDIN
Riyadh
Summary
Dynamic Operations Officer with a proven track record of delivering exceptional quality and service, backed by seven years of experience in the banking sector and a history of performance recognition. Expertise in driving revenue growth through innovative marketing strategies and proactive product development, along with a strong ability to understand and meet customer and employee needs. Committed to enhancing organizational success by strengthening staff training, streamlining internal processes, and optimizing operational techniques. Eager to leverage analytical abilities and a collaborative spirit in roles such as Operations Officer, Accounting Officer, or Network Trainee to support organizational goals and achieve outstanding results.
Overview
3
3
Languages
14
14
years of professional experience
Work History
Operation Officer
Bank of Khartoum
Khartoum, Sudan
02.2017 - Current
- Reported regulatory breaches, managing and resolving incidents effectively and efficiently.
- Managed heavy daily workload of client meetings, reporting and administrative processing using exceptional multitasking and prioritisation skills.
- Handled internal cash transfers by accurately processing and recording transactions.
- Delivered comprehensive and supportive customer service to all clients using exceptional customer service skills.
- Recorded daily operations, highlighting incidents and identifying trends for ongoing business improvements.
- Processing all remittance KSA transfers and internal transfers, handling all transactions related to 'MBOK' App, Monitor the WU and VISA transactions.
Accounting Officer
Soba For Water Co.
Khartoum, Sudan
04.2014 - 01.2017
- Prepared month-end closing entries to maintain detailed reporting and recordkeeping.
- Chased missing transactions to help facilitate timely payments.
- Used tax and finance knowledge to provide advice and resolve vendor and employee inquiries.
- Checked imported bank statements into accounts system on daily basis to keep records up-to-date.
Network Trainee
R&M Co.
Khartoum, Sudan
08.2012 - 08.2014
- Configured new and upgraded networks to meet internal requirements.
- Diagnosed errors, failures and bottlenecks using software tools.
- Created High Level Designs and Low Level Designs, delivering focused solutions to meet customer demands.
Education
Bachelor's degree - Computer Science, information technology
National Rabat University
Khartoum, Sudan12.2013
Skills
- Operational efficiency in banking
- Proficient in core banking solutions
- Financial credit analysis
- Advanced Excel skills
- Analytical reporting skills
- Financial reconciliations
- Financial services oversight
- Strategic issue analysis
Languages
Arabic
English
WU Licence English Certificate
Timeline
Operation Officer
Bank of Khartoum
02.2017 - Current
Accounting Officer
Soba For Water Co.
04.2014 - 01.2017
Network Trainee
R&M Co.
08.2012 - 08.2014
Bachelor's degree - Computer Science, information technology
National Rabat University