Moez Romdhani

• Supervise daily operations of diverse property portfolio, including iconic luxury mall, hotels and resorts, corporate headquarters building, office spaces, retail establishments, banqueting hall, undeveloped land asset and food and beverage outlets.
• Lead asset strategy, monitor properties performance and negotiate contracts and agreements to safeguard company interests.
• Reduce total variable operating expenses and maximise total group revenue by 15%.
• Implement robust financial strategy encompassing budgeting, cost control, CAPEX, forecasting, and revenue enhancement.
• Maintain open communication with each property general manager and cultivate positive partnership relations.
• Oversee risk management activities, ensuring monthly property walkthroughs inspections are conducted and findings documented.
• Develop internal property management system, including comprehensive policies and procedures.
• Collaborate with property management staff, Facilities Managers, Asset Management, Compliance, Legal, Marketing, and Accounting to prepare and approve annual operating and capital improvement budgets, and long-term management plans for all existence and new development properties.
• Ensure timely completion and submission of relevant reports to Chief Executive Officer, chairman and the board of directors.

• Manage operations of group hotels, resorts, and restaurants, reporting to owners and investors
• Provide strategic direction and leadership, transitioning new developed properties to steady state operations
• Improve products and services of properties
• Advise on managing successful hotels, resorts, and restaurant chains
• Create strategic management plans to enhance properties and portfolio
• Implement unique brand SOPs for each property
• Conduct ongoing team training and development for better productivity and returns
• Reform organizational structure to reduce expenses and overheads
• Develop financial performance of company branches
• Manage and franchise Oia and Boho beach resort brands to investors in Middle East and North Africa
• Oversee senior managers and directors for compliance with health, safety, and operational brand standards
• Improve reporting procedures to drive results and monitor hospitality leadership
• Define performance metrics and collaborate with senior managers on budgets, forecasts, and various management aspects
• Establish a proactive approach to maximize revenue and minimize costs
• Create and identify corporate initiatives positively impacting the company

• Manage hotel activities: supervise and train staff, review P&L statements, oversee room division operations, accounting, bookkeeping, and department managers
• Minimize payroll costs while increasing productivity
• Achieving budget with 25% increase over 2015
• Devise five-year business plan, including improving hotel's social media ranking

• Administered all the business functions and activities related to the property with 121 refurbished bedrooms, 16 conference and events rooms, which can accommodate up to 1,000 delegates.
• Actively demonstrate leadership skills and expertise in all the operations to ensure the effective and efficient running of hotels, including but not limited to, the quality and legal defensibility of services provided.
• Tactfully renegotiated all vendor service contracts, which resulted in us accomplishing 15% annual savings while maintaining quality.
• Optimised the process flow to establish directions and set targets to improve the hotel's social media ranking, and reformed the team per the new business model, which boosted the revenue by 19%.

• Spearheaded all the hotel operations and directly reported to the Vice President of operations
• Directed various duties such as supervising over 65 employees and managing all financial activity for a 3-star hotel with 120 bedrooms, 7 conference rooms, 1 bar, 1 restaurant, casino, and cinema complex with annual sales of £2.3M
• Played an integral role in controlling four properties within the interstate hotel and resort which included: The Best Western Premier Coniston Hotel in London; The Holiday Inn Express Southampton West; the Holiday Inn Express Gloucester and the Holiday Inn Express Stafford
• This significantly contributed to enhancing the hotel revenue budget yearly and attained hotels performance within the group in terms of customer satisfaction, revenue growth and profit growth.

• Led all the Day to Day hotel operations management of the 3-star hotel with 97 bedrooms, 5 conference and event rooms situated in Debdale outdoor centre at around 45 acres including golf course, sailing, windsurfing, orienteering, and team-building activities
• I appreciated receiving the Interstate Hotels and Resort award for the best Mystery Guest results for the year 2012, and I also gained an award for revenue management for the year 2010/2011.
• Successfully controlled and analysed financial reports, operating entities, P&L, balance sheet, and cash flow.
• Fostered congenial relationships with guests to ensure customer satisfaction, and improved hotel quality and standards.
• Carried out day-to-day duties accurately and efficiently.

• THE HOLIDAY INN MANCHESTER AIRPORT IHG & RESORTS: 4-Star Hotel, Manchester, UK (Jan 2006 to Mar 2010).
• ROCCO FORTE HOTEL, LUXURY COLLECTION: 5 Star Hotel, Manchester, UK (Oct 2008 to Feb 2009 Maternity cover within the group)
• NOVOTEL CITY CENTRE HOTEL, ACCOR HOTELS & RESORTS: 4 Star Hotels, Manchester, UK (Dec 2003 to Dec 2005)
• MELIA AL MOURADI HOTELS & RESORTS: 5 Star Hotel (Jun 2001 to May 2003)
• MARHABA HOTELS AND RESORTS: 4 STAR HOTEL (Jun 2000 to Jun 2001).