MOFEED M. MAHMOUD
Riyadh
Summary
Accomplished Lead Product Manager with a strong record of delivering AI-driven digital transformation solutions that enhance operations across government and private sectors. Proven expertise in navigating G2G, G2B, G2C, and B2B ecosystems while driving innovation in Smart City initiatives, urban infrastructure, mobility, E-Gov services, and public services. Demonstrated ability to develop and scale product management functions, integrate emerging technologies, and establish strategic partnerships. Focused on enhancing efficiency, safety, and community well-being through impactful product leadership.
Overview
10
10
years of professional experience
Work History
Lead Product Manager
TAHAKOM
03.2024 - Current
- Built Product Development Department from ground up, implementing processes, frameworks, and governance models.
- Led the development of Smart Mobility solutions, focusing on traffic enforcement, vehicle tracking, and urban mobility analytics, integrating AI, computer vision, and real-time data processing to enhance public safety.
- Executed POCs for Smart Mobility, establishing data-driven acceptance criteria for Traffic Managers.
- Drove strategic partnerships and Smart Municipality initiatives, overseeing a portfolio of AI-powered solutions for urban surveillance, infrastructure planning, permitting, and waste management.
- Built and scaled product development workflows, including ideation, roadmap planning, MVP development, and continuous iteration, aligning with business objectives and stakeholder expectations.
- Led cross-functional collaboration with engineering, AI/ML teams, business development, and government agencies to ensure seamless execution and market fit.
- Established performance indicators to evaluate product adoption and efficiency in Smart City solutions.
Product Management Consultant
Synechron
03.2024 - Current
Lead Business Analysis Consultant
Ministry of Tourism
Riyadh
12.2022 - 03.2024
- Initiated and led the development and enhancement of key digital products, including the Tourism Licensing Platform, the Tourism Violations System, the Tourism Inspection System, and the Tourism Learning Management System (LMS).
- Drove the entire product lifecycle, from conceptualization to design, implementation, and continuous improvement, ensuring alignment with departmental goals.
- Championed the establishment of integration services to facilitate seamless data exchange and communication with external entities, enhancing tourism services and compliance.
- Demonstrated effective leadership by overseeing and managing a high-performing business analysis team that delivers critical digital transformation initiatives.
- Provided mentorship, guidance, and training to team members, fostering a culture of continuous learning and professional development.
- Collaborated cross-functionally with developers, project managers, and stakeholders to align business objectives with technical solutions, ensuring successful project outcomes.
Product Owner
National Center of Government resources
12.2020 - 12.2022
- Spearheading the development, creation, and documentation of processes, design alternatives, and recommendations for the entire life cycle of diverse products, including the Blanket Agreement Purchasing platform, E-Marketplace, E-Auction, IDM, Digital Signature, and National Budgeting Preparation System.
- Conducting a comprehensive analysis and documentation of the business model to provide a holistic view of data flows and client requirements.
- Conducting a thorough analysis of client requirements to identify functional needs.
- Overseeing backlog grooming by writing, managing, verifying, and prioritizing user stories.
- Documenting acceptance criteria and validating implemented user stories.
- Collaborating closely with development, testing, delivery, and support teams to ensure the interpretation and development of client requirements aligns with acceptance criteria.
Sr. Business Analyst / Product Manager
Information Technology and Services Co
05.2020 - 12.2020
- Working with the regional PMO team to schedule and coordinate the monthly and quarterly platform releases for Digital Banking Solutions.
- Prepare, maintain, and evangelize the product roadmap, which defines product enhancements for short- and long-term releases.
- Working with product stakeholders maximizes the opportunities to scale the digital platform to drive profitability and growth.
- Define audience needs, and translate those into requirements, user stories, and functional specs.
- For compelling interactions and user experience.
- As part of the Agile Scrum team, I serve as the 'Product Owner,' responsible for ensuring that implemented digital solutions deliver value to end clients and the business.
- Managing the product line life cycle from strategic planning to tactical activities.
- Specifying market requirements for current and future products by conducting market research using multiple channels, supported by ongoing calls and visits to customers and prospects.
Data Center & Core Banking Specialist
Arab Bank
07.2018 - 05.2020
- Support Business with required reports from AS/400 - Core Banking
- Work closely with cross-functional business, IT and vendor teams to ensure delivery of right-sized solutions to meet current, future and long-term needs in support of our banking product processing and continuing expansion efforts
- Performs regular mainframe banking application batch processing duties and troubleshoots as needed
- Works with business units to implement ancillary mainframe banking applications
- Implements and administers backup and recovery hardware and software for mainframe and networked devices
- Performs server and file restorations as necessary
- Troubleshoots basic network infrastructure and office automation functionality and quality issues
- Assists Manager in managing multiple data center related projects and everyday Data Center activities
- Monitors and maintains data center health
Product Manager - Self Employed
7Digits solutions
12.2017 - 01.2020
- Company Overview: Startup.
- Developed and communicated a clear product vision, aligning it with business goals and customer needs.
- Led the end-to-end product development lifecycle, from ideation to launch, overseeing design, development, and testing.
- Built and managed a small, agile team, fostering collaboration and a results-oriented culture.
- Conducted market research to identify opportunities, competitors, and customer pain points, informing product strategy.
- Executed go-to-market strategies, secured initial customers, and scaled the startup through customer acquisition and partnerships.
IT Sales Rep.
RadioShack
09.2015 - 09.2017
- Develops and expands a portfolio of corporate clients by networking and marketing.
- Assesses clients' needs and makes recommendations for technology products and service packages.
- Prepares sales visits and presentations to pitch products, services, and combination packages to clients.
- Demonstrates IT equipment to highlight product benefits.
- Negotiates sales, package discounts, and long-term contracts with clients.
- Sales, customer service, and support.
- Building and repairing displays and fixtures, light electrical work, merchandise troubleshooting and repair, online ordering, scheduling, inventory management, wireless phone activation, back-office paperwork, bank deposits, store-to-store merchandise transfer, setting up and maintaining audio and video displays, demonstrating products for customers, and team leadership, coordination, training, and supervision.
Education
Bachelor of Science (B.S.) - Business Administration, Management Information System (MIS)
Sadat Academy for Management Sciences
EgyptSkills
- Product portfolio management
- Product lifecycle management
- User experience
- Market research
- Problem solving
- Data-driven decision making
- Design thinking
- Customer segmentation
- Product roadmapping
- Innovation management
- Product backlog management
- Requirements gathering
- Business Planning
- Business consulting
- Product Analysis
- Analytical Thinking
- Process Optimization
- Digital Transformation
- Product Development
- Software Engineering
- Critical Thinking
- Backlog Management
- Agile Methodologies
- Service Design
- User Experience
- Product launch
- BRD
- User Story Development
- Documentation
- UML
- BPMN
- Elicitation Techniques
- Change Management
- Stakeholder management
Certification
- Anti-Money Laundering, Central Bank of Egypt
- Blockchain Business Foundation, Blockchain Alliance
- Business System Analysis Techniques, Reqmaster
- PMI-ACP
Accomplishments
Smart Mobility & Smart City Solutions
• Built Smart Mobility solutions for traffic enforcement, vehicle tracking, and urban mobility analytics using AI and computer vision.
• Led Smart Municipality initiatives, delivering AI-powered solutions for urban surveillance, infrastructure planning, permitting, and waste management.
• Established data-driven acceptance criteria for Smart Mobility POCs focused on Traffic Managers and Traffic Enforcement Managers.
• Developed and scaled product development workflows, including roadmap planning, MVP development, and continuous iteration.
Government & Digital Transformation Solutions
• Ministry of Tourism: Led the development of Tourism Licensing Platform, Tourism Violations System, Tourism Inspection System, and Tourism LMS.
• National Center of Government Resources: Delivered platforms such as Blanket Agreement Purchasing, E-Marketplace, E-Auction, IDM, Digital Signature, and National Budgeting Preparation System.
• Spearheaded integration services to enhance government platforms’ interoperability with external entities.
B2B & Marketplace Solutions
• Led, a B2B/B2B2C healthcare marketplace, enabling group purchasing (GPO), inventory exchange, and service requests for pharmacies.
• Created a multi-vendor marketplace RFP focusing on structured procurement processes.
Fintech & Budgeting Solutions
• Built an all-in-one budget management solution targeting individuals and corporates, helping improve financial advisory based on user behavior.
Enterprise & Banking Solutions
• Collaborate in maintaining Digital Banking Solutions, coordinating platform releases and ensuring market alignment.
• Led data center operations, core banking system management, and mainframe application support.
Timeline
Lead Product Manager
TAHAKOM
03.2024 - Current
Product Management Consultant
Synechron
03.2024 - Current
Lead Business Analysis Consultant
Ministry of Tourism
12.2022 - 03.2024
Product Owner
National Center of Government resources
12.2020 - 12.2022
Sr. Business Analyst / Product Manager
Information Technology and Services Co
05.2020 - 12.2020
Data Center & Core Banking Specialist
Arab Bank
07.2018 - 05.2020
Product Manager - Self Employed
7Digits solutions
12.2017 - 01.2020
IT Sales Rep.
RadioShack
09.2015 - 09.2017
Bachelor of Science (B.S.) - Business Administration, Management Information System (MIS)
Sadat Academy for Management Sciences
Languages
- Arabic, Native
- English, Professional
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