Mohamad Dokmak

* ORO (Japanese Cuisine) Jeddah Cornish Pop Up.

* Chi Spacca (Italian American Cuisine) Via Riyadh.

• Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
• Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
• Supervised all areas of restaurant to keep it clean and well-maintained.
• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Completed inventory purchases and oversaw shipment processing.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Analyzed daily sales figures and developed strategies to increase sales.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
• Monitored restaurant operations and adjusted schedules to meet peak customer demand.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Boosted customer satisfaction and service delivery to strengthen customer loyalty.
• Identified and addressed customer complaints to promote satisfaction and loyalty.
• Hired, trained and mentored staff to meet and exceed high quality standards.

• Three months for the Restaurant opening.

• I started as Supervisor and got promotion.