Mohamad El Hamwi
Riyadh,Saudi arabia
Summary
- Experienced hospitality with a demonstrated history.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Sales representative
Ali Bin Aadi Group
Riyadh, Saudi arabia
02.2025 - Current
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Fostered strong customer relationships through exceptional service.
Restaurant manager
Ali Bin Aadi Group
Riyadh, Saudi arabia
06.2024 - 03.2025
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Trained new team members, enhanced service quality.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Supervisor
Ali Bin Aadi Group
Riyadh, Saudi arabia
12.2023 - 06.2024
- Monitored employee attendance records for maintaining discipline within the team.
- Assisted in the recruitment process for hiring quality staff members.
- Ensured smooth operations with regular maintenance checks.
- Managed daily operations to increase productivity.
Captain waiter
Ali Bin Aadi Group
Riyadh, Saudi arabia
10.2022 - 11.2023
- Managed reservations for seamless guest arrival and seating.
- Fostered a friendly dining environment with excellent communication skills.
- Ensured timely food service, impressing guests with efficiency.
- Assisted in menu development to enhance culinary variety and appeal.
Bar manager
Bartartine
Beirut, Lebanon
01.2018 - 10.2022
- Developed cocktail menus, resulting in increased beverage sales.
- Monitored stock levels to avoid any potential shortages during peak hours.
- Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
- Trained new staff on customer service protocols to enhance guest experience.
- Scheduled weekly rosters for staff allocation optimising resources efficiently.
- Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Conducted routine safety checks to adhere to health and safety regulations in premises.
Food runner
Bartartine
Beirut, Lebanon
04.2017 - 12.2017
- Helped maintain a positive dining atmosphere, contributing to repeat business from satisfied customers.
- Prepared tables for next guests to ensure quick turnover rate in busy periods.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Enhanced customer experience with timely delivery of food to tables.
Barista
Afandina
Beirut, Lebanon
06.2016 - 12.2016
Food runner
Afandina
Beirut, Lebanon
01.2016 - 06.2016
Education
High school
Beirut/LebanonSkills
- Team Work
- Order Management
- Time Management
- Public Relations
- Leadership
- Effective Communication
Languages
Arabic
Proficient (C2)
English
Intermediate
Affiliations
- Football
- Photography
Certification
- Food Safety
- Service Standards
- The Outward Mindset
Timeline
Sales representative
Ali Bin Aadi Group
02.2025 - Current
Restaurant manager
Ali Bin Aadi Group
06.2024 - 03.2025
Supervisor
Ali Bin Aadi Group
12.2023 - 06.2024
Captain waiter
Ali Bin Aadi Group
10.2022 - 11.2023
Bar manager
Bartartine
01.2018 - 10.2022
Food runner
Bartartine
04.2017 - 12.2017
Barista
Afandina
06.2016 - 12.2016
Food runner
Afandina
01.2016 - 06.2016
High school