Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic
Mohamad El Hamwi

Mohamad El Hamwi

Riyadh,Saudi arabia

Summary

  • Experienced hospitality with a demonstrated history.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Sales representative

Ali Bin Aadi Group
Riyadh, Saudi arabia
02.2025 - Current
  • Developed comprehensive knowledge of product offerings to facilitate customer decisions.
  • Fostered strong customer relationships through exceptional service.

Restaurant manager

Ali Bin Aadi Group
Riyadh, Saudi arabia
06.2024 - 03.2025
  • Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly.
  • Trained new team members, enhanced service quality.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Supervisor

Ali Bin Aadi Group
Riyadh, Saudi arabia
12.2023 - 06.2024
  • Monitored employee attendance records for maintaining discipline within the team.
  • Assisted in the recruitment process for hiring quality staff members.
  • Ensured smooth operations with regular maintenance checks.
  • Managed daily operations to increase productivity.

Captain waiter

Ali Bin Aadi Group
Riyadh, Saudi arabia
10.2022 - 11.2023
  • Managed reservations for seamless guest arrival and seating.
  • Fostered a friendly dining environment with excellent communication skills.
  • Ensured timely food service, impressing guests with efficiency.
  • Assisted in menu development to enhance culinary variety and appeal.

Bar manager

Bartartine
Beirut, Lebanon
01.2018 - 10.2022
  • Developed cocktail menus, resulting in increased beverage sales.
  • Monitored stock levels to avoid any potential shortages during peak hours.
  • Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
  • Trained new staff on customer service protocols to enhance guest experience.
  • Scheduled weekly rosters for staff allocation optimising resources efficiently.
  • Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
  • Maintained a clean and hygienic environment, improving overall ambiance of the bar.
  • Conducted routine safety checks to adhere to health and safety regulations in premises.

Food runner

Bartartine
Beirut, Lebanon
04.2017 - 12.2017
  • Helped maintain a positive dining atmosphere, contributing to repeat business from satisfied customers.
  • Prepared tables for next guests to ensure quick turnover rate in busy periods.
  • Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
  • Enhanced customer experience with timely delivery of food to tables.

Barista

Afandina
Beirut, Lebanon
06.2016 - 12.2016

Food runner

Afandina
Beirut, Lebanon
01.2016 - 06.2016

Education

High school
Beirut/Lebanon

Skills

  • Team Work
  • Order Management
  • Time Management
  • Public Relations
  • Leadership
  • Effective Communication

Languages

Arabic
Proficient (C2)
English
Intermediate

Affiliations

  • Football
  • Photography

Certification

  • Food Safety
  • Service Standards
  • The Outward Mindset

Timeline

Sales representative

Ali Bin Aadi Group
02.2025 - Current

Restaurant manager

Ali Bin Aadi Group
06.2024 - 03.2025

Supervisor

Ali Bin Aadi Group
12.2023 - 06.2024

Captain waiter

Ali Bin Aadi Group
10.2022 - 11.2023

Bar manager

Bartartine
01.2018 - 10.2022

Food runner

Bartartine
04.2017 - 12.2017

Barista

Afandina
06.2016 - 12.2016

Food runner

Afandina
01.2016 - 06.2016

High school

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Mohamad El Hamwi