MOHAMAD JOMAA
Riyadh
Summary
Accomplished professional specializing in strategic planning and talent acquisition, recognized for effective communication and organizational skills. Proven track record in developing efficient restaurant layouts and improving team performance through active listening. Committed to driving business success and fostering growth in dynamic environments.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Retail operations manager
Pierre Marcolini
Riyadh, Saudi Arabia
05.2025 - Current
- Conducted regular audits to ensure compliance with company policies.
- Monitored market trends through competitor analysis to shape business strategies.
- Established supplier relationships to guarantee consistent stock availability.
- Resolved customer complaints promptly, reinforcing brand reputation.
- Fostered a collaborative team environment, improving overall productivity.
- Focused on visual merchandising to elevate in-store customer experience.
- Launched ERP HIOFFICE program and HIPOS system to enhance operational efficiency.
Operations Manager
Archi,Sadarat Alta’am Co KSA
09.2024 - 05.2025
- Executed planning and launch of eight new locations within one year.
- Collaborated with marketing, finance, and logistics for effective integration of new sites.
- Oversaw development of an inventory management system that streamlined stock tracking and reduced waste.
- Designed a comprehensive training programme for all employee levels to enhance skills.
- Managed daily operations to ensure efficient interdepartmental workflows.
- Maintained budget controls, eliminating unnecessary expenses while preserving quality standards.
Area operations Manager
Matbakhi, Riyadh
Riyadh
05.2022 - 05.2024
- Facilitated onboarding of new kitchens, ensuring seamless transitions from inception.
- Conducted training programes for unit managers to enhance operational efficiency.
- Oversaw operations across seven units in Riyadh, including four hotels.
- Achieved three per cent reduction in food costs through strategic management.
- Elevated quality assurance standards to improve service delivery.
- Led implementation of ERP projects to optimize processes.
- Supported HR in performance evaluation cycles, enhancing team performance.
- Enhanced customer satisfaction through innovative initiatives and feedback mechanisms.
Multi-unit Manager
Kitopi, Riyadh
Riyadh
05.2021 - 05.2022
- Managed operations for 15 brands, processing over 850 orders daily.
- Conducted FCR data analysis to enhance operational efficiency.
- Controlled requisitions by adhering to par levels and top listings.
- Ensured food safety standards to maintain quality compliance.
- Optimised staff allocation and labour costs to improve profitability.
Restaurant Area Manager
SALT (Independent), KSA Riyadh
Riyadh
09.2019 - 05.2021
- Successfully onboarded new concept for Salt in Riyadh.
- Hired staff and established operations at Khobar location.
- Managed comprehensive P&L to ensure financial health.
- Trained new staff and implemented Standard Operating Procedures (SOP).
Restaurant Manager
SALT (Independent), UAE Dubai
Dubai
05.2016 - 09.2019
- Organized events including promotions and luncheons
- Conducted timely performance evaluation for all staff
- Track Cost variance over all locations
- Conducted training sessions for quarters
- Controlled P&L.
Restaurant Manager
MCDONALD's, Lebanon
02.2007 - 02.2016
- Strategically developed effective marketing plans to increase sales profits
- Recognized and formally acknowledged outstanding staff performance
- Maintained a safe working and guest environment
- Effectively managed payroll and timekeeping
- Business planning.
Education
Bachelor of Business Administration - Business information
CENTRE UNIVERSITAIRE DU TECHNOLOGIE
LEBANON 09.2006 -
Skills
- Strategic planning
- Effective communication
- Organizational skills
- Active listening
- Talent acquisition and development
- Productive restaurant layouts
Certification
- Basic shift management (Feb 2008) MCDONALD’S Training Classes
- Advanced shift management (Feb 2009) MCDONALD’S Training Classes
- Effective management practice courses (Nov 2009) Dubai
- Business Etiquette courses (Feb 2010) MCA people solutions
Timeline
Retail operations manager
Pierre Marcolini
05.2025 - Current
Operations Manager
Archi,Sadarat Alta’am Co KSA
09.2024 - 05.2025
Area operations Manager
Matbakhi, Riyadh
05.2022 - 05.2024
Multi-unit Manager
Kitopi, Riyadh
05.2021 - 05.2022
Restaurant Area Manager
SALT (Independent), KSA Riyadh
09.2019 - 05.2021
Restaurant Manager
SALT (Independent), UAE Dubai
05.2016 - 09.2019
Restaurant Manager
MCDONALD's, Lebanon
02.2007 - 02.2016
Bachelor of Business Administration - Business information
CENTRE UNIVERSITAIRE DU TECHNOLOGIE
09.2006 -
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