Mohamad Kawam
Riyadh
Summary
Detailed Sales Manager with expertise overseeing successful revenue streams and recognizing areas for improvement. Reliable and capable of driving effective teams. Looking for new sales-oriented role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
Work History
Sales Manager
Al Tatawwar Company
04.2023 - Current
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Generated company growth through market expansion and sales.
- Hired and trained dedicated and high-achieving sales teams.
- Created and directed sales team training and development programmes.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Monitored sales team performance, providing effective coaching to help reach revenue and profit targets.
- Drove change and constructively challenged established processes to identify improvement opportunities.
- Produced regular reports with in-depth detail of sales performance.
- Collected customer and market feedback and reported information to company leadership.
Key Account Executive
Bano Puratos
06.2022 - 03.2023
- Crafted detailed sales reports, outlining key metrics to enhance strategic business decision-making.
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Pursued new business opportunities by forging strong networks and contacting potential buyers.
- Provided first-class client services, from onboarding to daily account management.
- Maintained advanced product and industry trend knowledge, performing regular market research to enhance company offerings.
- Developed and sustained critical partnerships with clients, continuously demonstrating value to ensure high rates of satisfaction.
- Identified expansion opportunities, developing existing product ranges and increasing stockists to drive sales.
Sales Representative
INMA East Contracting Company
01.2021 - 05.2022
- Interfaced with customers to resolve problems and meet diverse needs.
- Consistently met and exceeded sales goals for advertising.
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
- Increased investment revenue by skillfully up selling and closing customer sales by driving product benefits around client needs.
- Shared comprehensive brand and product knowledge to maximise sales.
- Generated sales by prospecting leads, cold calling and closing deals.
- Cultivated long-term relationships with clients to accurately quote prices and terms, achieving customer objectives.
- Cold-called prospective customers to build relationships.
Sales Supervisor
KLEAN
06.2018 - 11.2020
- Led operations promoting productivity through high-quality coaching and mentoring.
- Generated effective sales strategies and taught new employees company procedures and policies.
- Completed performance reviews and assisted team in improving performance.
- Managed inventory to keep adequate and properly merchandised stock on sales floor.
- Drove sales team's ability to meet obligations to both clients and company by organizing and coordinating schedules.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Monitored sales team performance and provided effective training to help reach targets.
- Generated monthly and annual sales reports.
Project Manager
Ericsson
06.2013 - 02.2018
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated material procurement and required services for projects within budget requirements.
- Reported regularly to managers on project budget, progress and technical problems.
- Analyzed project performance data to identify areas of improvement.
Implementation Manager
Ericsson
03.2011 - 05.2013
- Maintained outstanding client satisfaction by offering an on-call, virtual service for on-going client support
- Identified, addressed and either resolved or escalated project issues.
- Employed excellent time-management skills to maximize task completion and reduce errors.
- Helped teams with assignments and deliverables.
- Supervision and direct leadership of Acceptance team activity ensuring productivity targets are achieved and standards are met
- Working with a key stakeholder to define requirement's and delivery milestones for site Acceptance process
- Control the As-Built activities for IBS and RAN projects to assure invoicing flow.
- Verifying As-Built process for IBS and RAN to facilitate closing (invoicing) with maintaining the quality.
- Involved in multiple project activities from initial stages to completion including the resolution of project issues.
- Guaranteed complex project completion, including integrations and sites implementations, in collaboration with internal and external stakeholders
- Delivering objectives to strict budgets, deadlines and service level agreements
- Providing high level project reports to steak holders, working groups, executive committee and PMO up to board level
Implementation Coordinator
HATCO Company
06.2008 - 02.2011
- Coordinated implementation planning, material resources and staff scheduling in projects in on-time and under-budget.
- Established and maintained project scope and completion deadlines to ensure successful delivery of work.
- Maximized customer satisfaction through effective operational management aligned with quality standards and customer requirements.
- Enhanced customer satisfaction ratings by resolving issues efficiently.
- Reduced costs by using site resources and subcontractors effectively
- Determined project schedules and maintained timeline with proactive adjustments to workflow
- Established relationships with implementation manager and contractors to align priorities, goals, and objectives
- Collaborated with cross-functional teams to draft project schedules and plans
- Generated reports detailing project information and predictions
Education
Bachelor of Business Administration - Bachelor of Business Administration
Beirut Arab University
Beirut2006
Skills
- B2B and B2C sales
- Salesforce CRM
- Product and service knowledge
- Account management understanding
- Customer needs analysis
- Sales closing
- Profit and revenue-generating strategies
- Sales process
- Sales pipeline management
- Roadmap creation
- Business development
- Client relationship management
- Policies and procedures
- Computer expertise
Languages
Arabic
Native language
English
Advanced
C1
Arabic
Native
Timeline
Sales Manager
Al Tatawwar Company
04.2023 - Current
Key Account Executive
Bano Puratos
06.2022 - 03.2023
Sales Representative
INMA East Contracting Company
01.2021 - 05.2022
Sales Supervisor
KLEAN
06.2018 - 11.2020
Project Manager
Ericsson
06.2013 - 02.2018
Implementation Manager
Ericsson
03.2011 - 05.2013
Implementation Coordinator
HATCO Company
06.2008 - 02.2011
Bachelor of Business Administration - Bachelor of Business Administration
Beirut Arab University
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