Mohamad Siddeg Bakhit Ali
Computer Engineer
الرياض
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
IT Technician
Al-Taknia Telecommunications Company
Riyadh
05.2017 - Current
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Type.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Configured systems according to prescribed software and hardware frameworks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored systems in operation and quickly troubleshot errors.
- Recommended new and replacement hardware and software purchases.
Website Administrator
Revonstore
Riyadh
12.2016 - 05.2017
- Collected and responded to user feedback through iterative improvements to site structure and content.
- Created consistent structural input format to maintain site continuity by authoring and implementing best-practices for designers and content providers.
- Defined standardized criteria for adoption of third-party deliverables within website infrastructure.
- Researched and implemented site management platforms such as Product or Service, choosing solutions best suited to unique client needs.
Director Of E-learning Department
Ministry Of Education
Sudan
09.2013 - 09.2016
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Education
B.Sc.(honors) In Computer Engineer -
Computer Man College
Sudan 01.2006 - 09.2010
Skills
Email account set up
undefinedTimeline
IT Technician
Al-Taknia Telecommunications Company
05.2017 - Current
Website Administrator
Revonstore
12.2016 - 05.2017
Director Of E-learning Department
Ministry Of Education
09.2013 - 09.2016
B.Sc.(honors) In Computer Engineer -
Computer Man College
01.2006 - 09.2010
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