Mohamad Tabbaa
Product Specialist
Jeddah
Summary
Experienced biomedical engineer with 5+ years of technical support and customer success in critical healthcare settings like ICU, OR, ER, and Homecare. Transitioning expertise to clinical laboratory diagnostics. Proficient in troubleshooting complex medical devices, conducting user training, and improving customer retention with timely technical support. Skilled in maintaining distributor relationships for seamless product implementation and ensuring overall end-user satisfaction.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Medical Product Specialist
Promedex
01.2024 - Current
- Gave hands-on training for nurses before and after operations.
- Made first sale of Leyla retractors in 2 hospitals with other instruments.
- Increased consumption of consumables by 30% in OR, by developing streamline usage and maintaining strong customer relationships.
- Covered all assigned geographic area in training period to discover immediate need for all Hospitals, that led to increased sales by 45% in Jeddah accounts and started 5 new accounts in other areas.
Business Development Executive, B2B
TENDERED
05.2023 - 01.2024
- Over achieved KPI by 30%, deals created, and meetings.
- Increased client deals by 45% by identifying and addressing potential challenges, while demonstrating improved platform utilization to enhance efficiency and engagement.
- Helped new teammates with trainings and a lot of role-plays.
- Expertly negotiated contracts and packages to optimize yields.
- Analyzed market competition and created sales forecasts.
Medical Sales Representative
Techno Orbits
12.2019 - 02.2023
- First deal in KSA for bed-inserted IVC Filter, worth 1 million SR/year.
- Gave over 3 trainings and demos weekly for healthcare professionals.
- First deal for single use Bronchoscope in western area.
- Used upselling techniques, such as streamlining use and weekly training to increase usage 87% for Respiratory medical consumables.
Education
Bachelor of Science - Biomedical Engineering
Bahçeşehir University
01.2015 - 01.2019
Skills
- Positive Attitude
- Training & Presentations
- Relationship Building
- Technical Knowledge
- Time Management
- Discipline
- Customer Retention Strategies
- Assay troubleshooting
Timeline
Medical Product Specialist
Promedex
01.2024 - Current
Business Development Executive, B2B
TENDERED
05.2023 - 01.2024
Medical Sales Representative
Techno Orbits
12.2019 - 02.2023
Bachelor of Science - Biomedical Engineering
Bahçeşehir University
01.2015 - 01.2019
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