Professional Summary Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong business and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills following the project management code of ethics.
Overview
26
26
years of professional experience
Work History
Country Manager
Elegancia Arabia Trading Company
09.2022 - Current
Established the company in KSA and ensured to have the best legal setup complying with the Country's rules and regulations.
Leading the company's operations and managing Elegancia's subsidiaries in KSA (MEP, Fitout, Landscaping, Water Solutions, ELV, Marine, Steel Fabrication, Joinery Fabrication, Stone Cutting Factory, and Industrial Kitchens)
Structuring the Human Resource Department to comply with KSA regulations including Nationalization and met the Business unit needs by obtaining more than 2000 work visas.
Leading the business development and established strong business relationship with the Public Investment Fund (PIF) Development Companies. (Red Sea International, Neom, Diriya, Qiddiya, Rua Al Madina, etc..) Successfully secured SAR 2.6 Billion contracts with PIF Subsidiaries.
Secured contracts for all business units which helped in recognizing Elegancia as a diversified group of specialty contracting companies.
Built and managing high performing cross-functional teams to ensure seamless operations and drive business objectives for all business units by optimized resource allocation, enhancing operational efficiency and reducing costs.
Delivering exceptional customer service by addressing client concerns promptly and effectively and fully complying with the PIF procedures and operational requirements.
Communicating clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Managing budgets, financial planning, and forecasting to optimize profitability for the country's operations.
Managing revenue models, process flows, operations support and customer engagement strategies and Increasing profit margins by effectively controlling budget and overhead and optimizing product turns.
Negotiated contracts with clients to secure favorable terms that benefited the company''s bottom line.
Established Joint Venture, structured the JV Board of directors, steering committee, managing and overlooking the operations of the JV.
Monitoring and reporting on market trends, competitive pressures,emerging technologies, providing insights and recommendations to the CEO.
Developing and maintaining a strong network of Industry contacts, and representing the company in industry events.
General Manager
Mikati Contracting Company
02.2006 - 08.2022
Established the company in KSA, managed operations, and developed the business as a general contractor to be one of the recognized companies in the contracting industry
Enhanced operational success through effective staffing, company structuring, adherence to government and safety regulations and customer satisfaction
Reviewed performance data to monitor and measure productivity, progress and activity levels
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
Drove year-over-year business growth while leading operations, strategic vision and long- range planning
Monitored the progress of multi projects to achieve the completion dates
Capitalized on industry and marketplace trends to strategize solutions and enhanced business operations by introducing latest industry technologies that saved time, and reduced manpower costs
Established solid relationships with the elite Saudi business owners and key decision- makers in the contracting industry
Developed the business by networking with leading engineering consulting firms and complied with their requirements which led the company to be pre-approved on their vendor lists
Established relationships with the leading construction material suppliers which increased profits by reducing cost of material and get best purchasing terms
Maintained solid personal relationship with customers
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Full awareness of government laws, labor laws, and tax laws.
Division Manager
Mikati Contracting and Trading Company
01.2002 - 12.2005
Managed the real estate division and was responsible for real estate development and
sales of apartments
Controlled costs of construction by streamlining operations and reducing waste
Set and oversaw division budgets
Organized promotional events and interacted with customers to increase sales volume
Maintained up-to-date knowledge of competitor operations and pricing in the Lebanese
market
Held one-on-one meetings with customers to identify their needs, and offered solutions
Worked diligently to resolve unique and recurring customer complaints, promoting
loyalty and enhancing operations
Built relationships with customers to establish long-term business relationship and gain
their loyalty
Worked closely with engineering firms to develop the best product to customer and
maximize the profits of the division
Established relationships with municipalities and government sectors that supervised the
business.
Sales Representative
Orbit Industrial Projects
03.2000 - 12.2001
Worked as a sales representative for building materials dealing in ceramic tiles, porcelain tiles,
marble tiles, and sanitary wear
Met frequently with technical, product management and service personnel to stay current
on company offerings and business policies
Attended sales meetings with sales professionals who represented the brands
Implemented sales strategies and techniques, increasing revenue and customer
satisfaction
Utilized effective communication and active listening skills to create client rapport to
grow profitability
Retained excellent client satisfaction
Achieved and exceeded sales targets and maintained profitability
Recommended accurate and effective solutions to customers after identifying their needs
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Assisted in product placement and visual merchandising, maintaining attractive and
inviting appearance.
Junior Accountant
Mikati Contracting and Trading Company
01.1998 - 02.2000
Reviewed financial documents to verify accounting data and mathematical accuracy
Checked employee expense reports and submitted for signatures
Performed advanced reviews of business operational trends and expected obligations to
prepare accurate forecasts
Submitted weekly cash flow report that showed inflows, outflows and projections to
controller
Interacted with all necessary partners including vendors, upper management and peers
Assisted with preparation of monthly financial statements
Managed supplier accounts and built lasting relationships with suppliers
Generated and submitted invoices based upon established accounts receivable schedules
and terms
Reconciled month-end totals for timely and accurate reporting of financial information
Compiled general ledger entries on short schedule with 100% accuracy.
Education
PMP Certificate - Project Management
PM Training
PMTRAINING
03.2022
Bachelor of Science - Management
Lebanese American University
Lebanon
07.1997
Skills
Corporate Governance
Mergers and Acquisitions
Crisis Management
Executive Presence
Staff Management
Stakeholder Relations
Risk Management
Strategic Planning
Business start up
Operations Management
Investor Relations
Customer Relations
Market understanding
Operating Budgets
Executive Leadership
Profit and Loss Management
Revenue Growth
Strategic Partnerships
Decision Making
Multitasking and Prioritization
Languages
English
Full Professional
Arabic
Full Professional
Computer Skills
SAP, Microsoft Word, Excel, and Powerpoint
Hobbies
Tennis and Basketball
Timeline
Country Manager
Elegancia Arabia Trading Company
09.2022 - Current
General Manager
Mikati Contracting Company
02.2006 - 08.2022
Division Manager
Mikati Contracting and Trading Company
01.2002 - 12.2005
Sales Representative
Orbit Industrial Projects
03.2000 - 12.2001
Junior Accountant
Mikati Contracting and Trading Company
01.1998 - 02.2000
PMP Certificate - Project Management
PM Training
Bachelor of Science - Management
Lebanese American University
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