

Accomplished professional with expertise in hospitality and tourism, specialising in hotel sales management, revenue optimisation, and reservations management. Demonstrates a proven track record in business development, contract negotiation, and strategic sales planning to drive market growth and achieve targets. Skilled in customer relationship management, digital marketing, and social media strategies to enhance brand visibility and client engagement. Proficient in utilising tools such as Opera PMS, Fidelio PMS, Microsoft Office Suite, Canva, and Adobe Photoshop for operational efficiency. Adept at cross-department coordination, financial budgeting, and performance reporting to ensure seamless organisational operations. Committed to delivering exceptional results under pressure while fostering team leadership and achieving long-term business objectives.
Offering strong interpersonal and communication skills, with knack for building and nurturing client relationships. Knowledgeable about market trends and skilled in identifying customer needs to drive sales growth. Ready to use and develop negotiation, leadership, and strategic planning skills in role.