Mohamed Abdulrahman

Supervisory Skills · Inventory Accuracy · Inbound & Outbound Management · Managing Associates · Shipping & Receiving · Operations Administration · Management Professional · KPI growth · WMS · Automated warehouse · ERP · Jira Service Desk · Data Analysis · Third-Party Logistics (3PL) · Warehouse Operations · Problem Solving · Logistics Management · Warehouse Management Systems

• Monitoring the delivery associate level very closely for target achievement .
• Engaging the employees in a professional way for better result achievement .
• Keep sharing the delivery performance with team and following up with them for target achievement .
• Ensuring process adherence .

Following the SOP 100

• Making a meeting with the team on a daily basis and appreciated them for previous day performance .
• Followed opening, closing and shift changeover procedures for seamless operations.
• Led shifts and motivated team to drive sales.
• Led performance reviews and tailored employee feedback to facilitate professional development.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

• Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
• Safely loaded and unloaded packages with zero material damage.
• Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
• Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.

• Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
• Safely loaded and unloaded packages with zero material damage.
• Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
• Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.