Mohamed Aboutaleb
Riyadh
Overview
17
17
years of professional experience
Work History
Operations & Sales Manager
Orderking Software Company
Vienna, Istanbul And Cairo
12.2022 - Current
- Company Overview: Austria, https://orderking.at/en/home/
- Improved operational efficiency by streamlining workflows, reducing costs by 10%
- Spearheaded the implementation of new CRM tools, resulting in a 25% increase in client satisfaction
- Managed cross-functional teams, improving communication and collaboration across departments
- Led the execution of key projects, achieving deadlines and quality standards, while reducing resource allocation by 15%.
- Used change methodologies to increase sales and led projects for increased productivity.
- Supported sales team members to drive growth and development.
- Established relationships with key clients, while maintaining existing customer base.
Team Leader
Vodafone GmbH
08.2018 - 11.2022
- Company Overview: Germany, https://www.vodafone.de/
- Managed a team of customer consultants, exceeding sales targets by 20% consistently
- Developed and implemented customer retention strategies that improved customer loyalty by 15%.
- Trained and mentored new employees, improving team productivity and morale.
- Collaborated with senior management to optimize operational processes, resulting in a 10% increase in team efficiency.
- Offered training and support to keep team members motivated and working toward objectives.
Operations Manager
Fata Morgana Restaurant
11.2016 - 04.2018
- Company Overview: Switzerland, https://orientwelt.ch/
- Directed daily operations and strategic planning, resulting in a 20% increase in annual revenue
- Reduced overhead costs by 10% through efficient inventory and vendor management
- Managed a team of 15 staff members, improving performance and staff retention by 25%.
- Oversaw quality control, ensuring a consistent dining experience that boosted customer satisfaction
- Motivated and evaluated personnel for performance improvement and goal achievement.
Chef de Partie
Bohemia Restaurant
04.2016 - 11.2016
- Company Overview: Switzerland
- Ensured the quality and consistency of food preparation, leading to a 15% increase in positive customer reviews
- Assisted in menu planning and daily kitchen operations, maintaining high standards under pressure
- Switzerland
Chef de Partie
The Dolder Grand
04.2015 - 04.2016
- Company Overview: Switzerland
- Consistently maintained food quality standards, contributing to a high guest satisfaction rate
- Managed kitchen staff, ensuring smooth and efficient operations during high-demand periods
- Switzerland
Previous Roles in Culinary Management
01.2008 - 01.2014
- Gained diverse experience in various kitchens across Egypt and Switzerland, including roles such as Assistant Chef, Demi Chef, and Chef de Partie
- Developed strong skills in kitchen operations, team leadership, and customer service in hospitality settings
Education
Hotel and Kitchen Specialist Training -
Switzerland01.2014
Internships - Intercontinental Hotel and Hilton Hotel
Egypt01.2008
British Academy of Hotel Management -
Egypt01.2007
Skills
- Process optimization
- Cost reduction
- Team management
- Client retention strategies
- Problem-solving
- Strategic planning
- Microsoft Excel
- CRM tools
- Leadership
- Communication
- Adaptability
- Teamwork
- Sales presentations
- Mentoring
- Coaching
- Complaint resolution
Hobbies and Interests
- Cooking: Passion for creativity and precision in the kitchen
- Traveling: Expanding cultural awareness and adaptability
Languages
- Arabic, Native
- English, Fluent
- German, Fluent
Personal Information
- Date of Birth: 05/18/88
- Marital Status: Married
Timeline
Operations & Sales Manager
Orderking Software Company
12.2022 - Current
Team Leader
Vodafone GmbH
08.2018 - 11.2022
Operations Manager
Fata Morgana Restaurant
11.2016 - 04.2018
Chef de Partie
Bohemia Restaurant
04.2016 - 11.2016
Chef de Partie
The Dolder Grand
04.2015 - 04.2016
Previous Roles in Culinary Management
01.2008 - 01.2014
Hotel and Kitchen Specialist Training -
Internships - Intercontinental Hotel and Hilton Hotel
British Academy of Hotel Management -
Similar Profiles
ASADULLAH NADEEMASADULLAH NADEEM
Cloud Systems & Database Administrator (Azure) at Contour Software Company PVT (subsidiary of Constellation Software Inc)Cloud Systems & Database Administrator (Azure) at Contour Software Company PVT (subsidiary of Constellation Software Inc)
Tanner HaasTanner Haas
Senior Account Manager at Sisu Software CompanySenior Account Manager at Sisu Software Company
Jamila AhmadiJamila Ahmadi
QA Analyst at Netlinks Software CompanyQA Analyst at Netlinks Software Company
Amani AlhozaimiAmani Alhozaimi
Senior Software Developer at Ministry of JusticeSenior Software Developer at Ministry of Justice
Khaled AljibreenKhaled Aljibreen
Public Relationship Associate at Twisted MindsPublic Relationship Associate at Twisted Minds