Mohamed A. Hamid

• Facilitated conflict resolution among team members to promote a positive work environment.
• Mediated disputes to maintain team harmony and enhance collaboration.
• Streamlined operations through effective task delegation strategies.
• Developed policies that increased operational efficiency across the organization.
• Led meetings to foster open communication and collective problem-solving.
• Monitored employee performance to identify training needs and growth opportunities.
• Organized regular training sessions to enhance skills acquisition and knowledge transfer.
• Coordinated with department heads to optimize project schedules effectively.

Directed quality assurance project and digital transformation via Masarat platform testing.

• Established quality assurance processes, ensuring deliverables met or exceeded expectations.

Conducted stakeholder interviews across government sectors to gather requirements and prepare BRDs and User Stories.

• Coordinated project follow-ups from Director General's office with relevant parties.
• Managed stakeholder visits, collecting data including Project Contract Reports and Quality Plans.
• Led project team in coordinating contractor activities, ensuring strict adherence to deadlines.
• Defined project scope, objectives, and deliverables, fostering strong client relationships.
• Implemented communication channels to facilitate clear information exchange among team members.

• Prepared and documented quality standards for manufacturing processes in the factory, ensuring compliance with GMP and HSE.
• Conducted regular inspections of the manufacturing environment to ensure adherence to safety standards, preventing contamination and workplace incidents.
• Performed risk assessments to analyze potential hazards in manufacturing processes and proposed preventive measures to reduce risks to worker health and environmental safety.
• Investigated incidents and operational errors to analyze root causes, providing recommendations for corrective actions and following up on their implementation to ensure continuous improvement and prevent recurrence of issues.
• Regularly reviewed documentation to ensure it was up to date with the latest standards and requirements.
• Organized and delivered training programs for employees on quality assurance standards and the importance of adhering to health and safety procedures.

• Designed Quality Assurance framework to support targeted community testing of pharmaceuticals.
• Identified problematic areas that had deviated from quality standards and recommended corrective actions.
• Assessed and evaluated production personnel compliance with SOPs.
• Enhanced testing practices by delivering a comprehensive range of QA and compliance procedures.
• Developed and implemented quality assurance policies and procedures to maintain product standards.
• Monitored production processes, ensured consistent product quality.