Dedicated senior sales engineer with 7+ years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Senior Sales Engineer
Zahid tractors (CAT)
Riyadh, Saudi Arabia
03.2024 - Current
Built rapport with new and existing customers to boost client retention.
Knowledge of heavy construction machinery and equipment.
Recorded sales for goods and service performance monitoring.
Set up sampling events to engage new clients.
Provided technical support to sales teams, addressing customer specifications and ensuring alignment with product feature.
Wrote reports outlining project progress and results.
senior technical engineer
Syad investment
Riyadh, Saudi Arabi
08.2021 - 01.2024
Handled high volume calls to address customer inquiries and concerns.
Analysed data and information to identify issues and create tailored solutions.
Used Microsoft Word and other software tools to create documents and clear communications.
Consistently met or exceeded established KPIs and targets.
Used exceptional relationship building abilities to establish, develop and maintain positive business and customer links.
Electrical Engineer
Dal Food (Coca-Cola )
Khartoum, Sudan
06.2018 - 06.2021
Implemented preventive maintenance schedules for electrical equipment.
Supervised technicians in installing and maintaining MV, LV systems, overseeing safety and operational efficiency.
Worked with production teams to facilitate smooth transition from design and testing to full-scale manufacturing.
Tested and evaluated cutting-edge equipment to drive further development.
Trainee Electrical Engineer
Dal Food (Coca-Cola)
khartoum, Sudan
12.2017 - 06.2018
Facilitated soft skills training, improving communication and interpersonal abilities.
Led department skills assessment audits to recognize successes, learning areas and succession plans.
Sourced and procured electrical components, optimizing costs and delivery timelines.