Mohamed Ahmed
Al-qassim,Al-Qassim Region
Summary
Managing operations and supervising teams.
Analyze data and make decisions based on numbers.
Improve quality and customer service.
Leadership skills and motivating teams.
Inventory management and budgets.
Communication and negotiation skills.
Overview
26
26
years of professional experience
1
1
Certification
Work history
Area manager
Herfy food
Riyadh, Al-Qassim Region
2013.10 - Current
- Improved team efficiency by implementing new strategies for task delegation.
- Established strong relationships with key stakeholders to enhance business growth.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Streamlined operations by introducing innovative managerial procedures.
Area manager
Prijo
Cairo, Egypt
2012.08 - 2013.09
- Improved team efficiency by implementing new strategies for task delegation.
- Established strong relationships with key stakeholders to enhance business growth.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Streamlined operations by introducing innovative managerial procedures.
Manager
Kfc
Cairo, Egypt
2008.09 - 2012.09
- Managed team dynamics by implementing conflict resolution strategies.
- Developed accurate sales forecasts for improved strategic planning.
- Facilitated staff training, resulting in better customer service.
- Boosted department efficiency by streamlining operational processes.
S.v
Herfy food
Riyadh, Riyadh Region
2000.03 - 2008.08
Call centre supervisor
Kfc
Cairo, Egypt
1998.07 - 2000.03
Education
Bachelor of Commerce - Accounting department
Commercial technical institute
CairoLanguages
English
Elementary
Affiliations
- Reading
- Foot ball
Accomplishments
- Manage [number of] branches within a defined area to ensure sales and service quality goals are achieved.
Develop operational plans and strategies to improve performance and increase profitability.
Recruit, train and supervise sub-managers and employees.
Follow up on customer satisfaction and deal with complaints to ensure the best experience for visitors.
Analyze sales and cost reports and take appropriate corrective actions.
Collaborate with management teams to plan business expansions or improve operations.
Certification
- Greaitng Customer service in Americana com
- Handel complain Americana call canter
- Crisis Managment trining program Americana
- Worled class operation trining program Americana
- Best performance in champs results
Timeline
Area manager
Herfy food
2013.10 - Current
Area manager
Prijo
2012.08 - 2013.09
Manager
Kfc
2008.09 - 2012.09
S.v
Herfy food
2000.03 - 2008.08
Call centre supervisor
Kfc
1998.07 - 2000.03
- Greaitng Customer service in Americana com
- Handel complain Americana call canter
- Crisis Managment trining program Americana
- Worled class operation trining program Americana
- Best performance in champs results
Bachelor of Commerce - Accounting department
Commercial technical institute