Mohammed Albakri
Executive Leader
Jeddah,Saudi Arabia
Summary
Accomplished executive leader with expertise in stakeholder reporting, organizational transformation, and strategic leadership. Proven success in project delivery, vendor management, and regulatory compliance. Skilled in leveraging data analytics to enhance operational excellence in insurance operations, particularly in claims management. Committed to fostering a performance-driven culture through effective team structuring and process design.
Overview
19
19
years of professional experience
11
11
years of post-secondary education
6
6
Certification
Work history
Operation & Business Head Director
Collectd
Jeddah
01.2022 - 02.2026
- Increased operational efficiency by 30% through automation and workflow restructuring.
- Achieved multi-million SAR cost optimisations in all operational areas.
- Enhanced client portal to attain 50% digital self-service adoption.
- Strengthened SAMA/PDPL governance for audit readiness.
- Managed diverse teams of over 100 staff across various functions.
- Aligned operations with insurers and ALJ business units.
Senior General Manager
Abdul Latif Jameel Enterprises
Jeddah, Saudi Arabia
07.2018 - 12.2021
- Championed multi-sector governance across insurance, mobility, aftersales, and logistics.
- Advanced digital reporting and automated analytics for management teams.
- Integrated KPI-driven reporting to improve performance monitoring.
- Instituted SOP frameworks to facilitate standardised execution.
Claims & Recovery General Manager
ALJ Group
Jeddah
07.2011 - 06.2018
- Directed nationwide claims operations across both motor and general sectors.
- Established recovery frameworks generating approximately 80M SAR annually.
- Strengthened insurer relations and structured negotiation processes.
- Reduced claim cycle time and improved auditing results.
Claims & Recovery Manager
ALJ Group
Jeddah, Saudi Arabia
06.2009 - 06.2011
- Secured new business opportunities through successful networking events.
- Identified growth opportunities via comprehensive market research.
- Piloted change management initiatives to enhance organisational adaptability.
- Implemented cost reduction measures, cutting overhead expenses.
- Streamlined operational processes, boosting department efficiency.
- Optimised resource allocation to maximise profits.
- Delegated tasks effectively to improve overall productivity.
- Fostered a positive work environment through regular team-building activities.
Claims Supervisor
ALJ Group
Jeddah, Saudi Arabia
09.2006 - 05.2009
- Administered daily operations, overseeing a team of claims adjusters to reduce resolution time.
- Maintained accurate records of all processed claims, significantly enhancing transparency.
- Handled numerous property damage claims, ensuring fair compensation for clients.
- Implemented new policies that streamlined departmental workflow.
- Ensured compliance with regulatory guidelines throughout claim processing stages.
- Facilitated open communication channels with clients to expedite claim settlements.
- Enhanced operational efficiency through rigorous claim investigation procedures.
- Mitigated risk of fraudulent claims, resulting in cost savings.
- Conducted regular training sessions for improved accuracy in claim assessment.
- Optimised use of resources whilst managing large volume claim cases.
Education
MBA - Business Administration (Dual Specialization Finance & Personnel)
Kingston University
United States of America 04.2001 - 08.2003
ACII - Chartered Insurer
CII UK
London, United Kingdom 03.2014 - 04.2017
Bachelor of Commerce - Commerce
Osmania University
Hyderabad, India 05.1998 - 04.2001
Executive Digital Transformation Program - Digital Transformation
Prince Mohammed Bin Salman College
Jeddah, Saudi Arabia 12.2022 - 01.2023
Doctor of Business Administration - DBA
AIU
United States of America 07.2017 - 09.2019
Skills
- Stakeholder and board-level reporting
- Executive leadership
- Organizational transformation
- Strategic leadership and P&L oversight
- Project and program delivery
- Stakeholder and vendor management
- Governance and regulatory compliance
- Data analytics and insights
- Insurance operations and recovery
- Motor and general claims management
- Risk mitigation frameworks
- SAMA and IA regulatory alignment
- PDPL compliance and data governance
- Performance culture and team structuring
- Operational excellence and SOP design
- Project management
- FinTech operations
Certification
- ACII, Chartered Insurer, CII UK
- Project Management, Google, 2026-01
- The Language of Leadership, Misk Foundation, 2024-11
- Balanced Scorecard Professional Certification, Balanced Scorecard Institute, 2024-10
- Digital Transformation in Practice, IMD, 2023-12
- MBSC Digital Transformation Online Program, MBSC Executive Education, 2024-12
- Managing Project Risks, Ministry of Human Resources and Social Development - KSA, 2020-04
- Associate Society of claim Professionals, Chartered Insurance Institute, 2019-01
- Executive Presence, Abdul Latif Jameel Academy, 2020-04
- ECommerce Supply Chain, Ministry of Human Resources and Social Development - KSA, 2020-04
LANGUAGES
Arabic (Native)
English (Fluent)
References
References available upon request.
Work preference
Work Type
Full timeLocation preference
On-siteRemoteHybridTimeline
Executive Digital Transformation Program - Digital Transformation
Prince Mohammed Bin Salman College
12.2022 - 01.2023
Operation & Business Head Director
Collectd
01.2022 - 02.2026
Senior General Manager
Abdul Latif Jameel Enterprises
07.2018 - 12.2021
Doctor of Business Administration - DBA
AIU
07.2017 - 09.2019
ACII - Chartered Insurer
CII UK
03.2014 - 04.2017
Claims & Recovery General Manager
ALJ Group
07.2011 - 06.2018
Claims & Recovery Manager
ALJ Group
06.2009 - 06.2011
Claims Supervisor
ALJ Group
09.2006 - 05.2009
MBA - Business Administration (Dual Specialization Finance & Personnel)
Kingston University
04.2001 - 08.2003
Bachelor of Commerce - Commerce
Osmania University
05.1998 - 04.2001