Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mohamed Ali

Mohamed Ali

Riyadh

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

20
20
years of professional experience
1
1
Certification

Work History

International Business Development Director KSA

Blink Technologies
12.2019 - Current
  • (TRADELING) www.tradeling.com is technology, information, Internet and
  • E-commerce Company , Blink Technologies (TRADELING) its (ZAIN KSA partner) and (was start – up in 2019)
  • Obtain the commercial license and registration of VAT through the instructions of MOI, MOC and Communication, Space & Technology Commission Authority, and Zakat, Tax and Customs Authority
  • Established the business in Saudi Arabia starting with signing the partnership
  • Agreement with ZAIN Telecom
  • Www.sa.zain.com to sell all consumer products thru B2C Channel and Online Channel
  • Secured B2C agreement with ZAIN Telecom to sell all consumers products (OTS& Yaqoot Products)
  • Secured Partnership Agreement with ZAIN Telecom Business Sector (B2B) to sell
  • ZAIN B2B products (Cloud & Hosting and cyber security Services, etc
  • Established offices and warehouses in three main cities Riyadh, Jeddah and Khobar in KSA
  • Hiring B2C and B2B team consisting of 65 multinationals with experience in Telco ,IT
  • Planning, supervising and implementing sales plans for all sales channels Responsible for sales of all consumer products, including smart phone devices, Voice Sim Card Package, Data Sim Package and Data
  • Routers, MBB Devices
  • Analysis of sales figures and development of competitive pricing mechanisms
  • External and internal stakeholder management with executives, decision makers, partners, customers and regulators, to facilitate growth and ensure smooth operation
  • Reporting directly to Board Members including P&L management and business development activities; quarterly planning, people management, BAUs, communication with partners
  • Developing an expansion plan that includes partnerships with most of the telecommunications operators in Saudi Arabia, starting from the second quarter of 2024
  • Accomplished multilingual Business Transformation and Development expert with over 23 years of experience in Sales and Marketing within the Telecommunications and IT sector
  • He is recognized for growth leadership and successful management of diverse sales channels including B2C, B2B, Retail, Distribution, Wholesale
  • Government, and E-Commerce across multinational companies in the MENA region
  • In addition, he holds certifications in ICT & Cloud Computing (IAAS, SAAS, PAAS, etc.) and Hosting Services, showcasing a profound understanding of Telecommunications Industries and Digital Transformation
  • I also adept at developing strategic marketing and advertising campaigns, contributing to substantial business growth with proven track record
  • He demonstrates expertise in virtual events demand generation, multi- channel marketing and effective management of marketing campaigns and proficient in organizing and executing regional marketing initiatives
  • I am exhibits strong leadership and managerial abilities in multicultural team management, fostering collaboration within groups and demonstrated a track record of enhancing customer satisfaction by addressing gaps between supply and demand
  • In addition, he is well-versed in the UAE, KSA, GCC and Egyptian markets, understanding their specific dynamics respectively.

General Manager

KSA, SCT Telecom, S
07.2016 - 10.2019
  • A
  • Www.sct.sa
  • SCT its IT&Telecommunication Company
  • (MOBILY partner – VIRGIN MOBILE KSA partner)
  • SCT Telecom.S.A
  • And (was start – up in 2016)
  • Key Responsibilities:
  • Established the operational infrastructure by securing office spaces in the central, eastern and
  • Western Regions
  • Signing a B2C partnership agreement with MOBILY consumer sector ( KHATTY HYBRID PACKEG
  • Signing a B2C Partnership Agreement with Consumer Sector ( VIRGIN MOBILE PACKEG)
  • Developed the organisational structure of the company from its foundational stages
  • Recruited and assembled a multinational team of 45 individuals with expertise in the Telco
  • Industry
  • Formulated and executed B2C partnership agreements with MOBILY's consumer sector
  • Managed the sales team and oversaw operations across all regions of Saudi Arabia
  • Cultivated positive relationships with MOBILY managers and account holders to ensure smooth
  • Progress in operations
  • Successfully achieved the monthly sales target of SAR 7 million from the inaugural month
  • Conducted daily meetings with area managers to promptly address urgent issues and ensure
  • Operations Adhered to the policies and business objectives
  • Submitted monthly reports to the senior management, accompanied by a refreshed plan for the
  • Subsequent Month.

Business Development Manager

Alpha Telecom
05.2009 - 05.2018
  • Callem Middle East) www.callem.com.sa, MOBILY Full Partner) –KSA
  • Callem is a key brand of Alpha Telecom one of the largest strategic sales channel partners for ICT businesses in MENA region
  • Key Responsibilities:
  • Established comprehensive standard operating procedures (SOP) across all departments to ensure streamlined operations and adherence to best practices
  • Orchestrated weekly, monthly and quarterly marketing plans, inclusive of promotions and co-marketing proposals in collaboration with partner MOBILY
  • Formulated marketing strategies aligned with business objectives and created a long-term sales and distribution strategy to support the annual sales plan
  • Successfully executed the opening of new showrooms in partnership with MOBILY FBO and CBO, employing a strategic action plan with defined deadlines leading up to the opening day
  • Conducted regular store visits on a weekly basis to assess staff performance, ensure efficient store operations and promptly address any operational challenges
  • Led market research, analysis and customer surveys to position the company and its products effectively in the market, identify risks and understand the unique characteristics and cultural nuances of the Saudi market
  • Developed precise sales forecasting mechanisms and implemented competitive pricing strategies to optimise market positioning
  • Responsible for all operations aimed at increasing sales, market share and brand awareness within the entire segment
  • Coordinated closely with the marketing agency on all relevant market initiatives
  • Monitored competitor activities to ensure the company maintained a leading position in customer service

General Manager

Pan Gulf Holding KSA
09.2014 - 06.2016
  • Www.pangulfholding.com
  • Pan Gulf Holding is a holding company that owns 11 companies in different business in KSA (GMTS) and (TECH TALK) companies - (Three Operators Partner STC- MOBILY –ZAIN) (ZTE Exclusive Agent) (GMTS) and (Tech Talk), was start– up in 2016
  • Key Responsibilities:
  • Established the two telecommunications companies under Pan Gulf Holding, Gulf Marketing
  • Telecom (GMTS) and Technology Talk Company (Tech Talk), as well
  • Successfully secured an exclusive commercial agency agreement with ZTE Corporation, enabling the sale of all ZTE Smart Phones and
  • MBB Products in the Saudi market
  • Executed a comprehensive advertising campaign in collaboration with Ferrari International, resulting in the distribution of 50,000
  • MBB Devices featuring Ferrari logos, amounting to a deal worth SAR 17.5 million
  • Managed the sales of MOBILY on the on the shelf products (OTS) Bulk Products across the Kingdom through Key Distribution
  • Representatives (KDRs) and Wholesalers, achieving a deal value of SAR 57 million
  • Established a new commercial entity named GMTS and signed a distribution agreement with ZAIN Company to distribute all ZAIN OTS products
  • Secured a B2C Distribution Agreement with SALECO (STC), appointing Tech Talk Co as the distributor for all STC OTS Products
  • Established 25 retail sales points (FBO) with (STC) across all regions of the Kingdom of Saudi Arabia
  • Led a team of over 150 staff members, including Sales Representatives and Sales Area Managers, to consistently achieve the set monthly sales target of 35 million SAR
  • Presented a quarterly plan with monthly updates to outline the strategies for achieving sales targets and highlighted planned activities
  • Maintained excellent relationships with top managers at MOBILY, SALECO, and ZAIN
  • Proactively addressed business issues with all company head managers to ensure the overall success and alignment of the business trajectory
  • Siness issues with all company head managers to ensure the business is on the right track

Regional Manager

Emitac Mobile Solutions LLC
06.2011 - 02.2014
  • Emsmobile.com
  • Emitac Mobile, LLC (EMS) (MOBILY, Blackberry, APPLE Partners) KSA
  • (EMS) is one of the region’s leading enterprise mobility and cloud service provider with 20+ principal partners for carriers, enterprise ,resellers and operators across 65 countries with 100+ carrier partnerships thru Blackberry (RIM) was start – up in 2011
  • Key Responsibilities:
  • Established the regional office, sales outlets and warehouse logistics in the eastern region, overseeing the comprehensive setup of infrastructure
  • Managed all sales channels of EMS in the Eastern Province, encompassing B2C, Retail FBO, CBO, Wholesale, Distribution, B2B
  • Operations, and more
  • Supervised the advertising and marketing campaign set by Research in Motion (RIM) for the complete branding of the
  • BlackBerry brand
  • Responsible for creating new accounts and markets for managed data centre services and products, including cloud computing (IAAS, SAAS, PAAS, etc.) and hosting services
  • Provided Information Communication Technology (ICT) solutions and services, specialising in digital transformation, managed services, IT outsourcing, and cyber security solutions, including cloud services through MOBILY Data Centre
  • Managed BlackBerry and Apple Solution Business Digital Transformation and Cloud Services
  • Collaborated with over 90 MOBILY staff in Key Account, LE, GOV, EDU & SME Sales Teams, coordinating opportunities and customer visits jointly with MOBILY's 20 KAMs, Sales Manager and all MOBILY Corporate Staff
  • Consistently achieved set sales targets, being recognised as the best achiever on a quarterly basis
  • Maintained an excellent relationship with MOBILY Chief Managers, Sales Managers, Sales Directors and Regional Sales
  • Managers, actively managing pre- and after-sales issues with MOBILY teams and their customers
  • Played a key role in signing an exclusive contract in collaboration with MOBILY and EMS, designating them as the exclusive supplier of BlackBerry Enterprise Servers, Mobile Devices and MOBILY SIM cards to SABIC Company.

Retail Operation Manager

Emirates Computers LLC
04.2007 - 04.2009
  • NOKIA) www.emiratescomputers.ae (ETISALAT UAE partner) - Dubai
  • Emirates Computers was founded in 1978 in the UAE with the aim to provide world-class technology solutions to the region
  • With over 40 years of experience in designing and implementing a wide range of solutions using products and services from global partners, Emirates
  • Computers today stands for Competence, Commitment and Ethics
  • Key Responsibilities:
  • Led the strategic management and enhancement of the commercial performance of 12 NOKIA Concept Stores across the 7 Emirates, achieving increased turnover and heightened profitability
  • Ensured strict adherence to NOKIA International's merchandising guidelines, as well as overseeing and implementing effective advertising and marketing campaigns
  • Motivated and supervised a retail team comprising 12 Store Managers and 70 staff, fostering an environment that drove sales growth and operational efficiency
  • Implemented robust stock management strategies, making informed decisions regarding stock control, including both fast-moving and non-moving inventory
  • Conducted in-depth analysis of sales figures and utilised forecasting techniques to optimise future sales volumes and maximize overall profits
  • Analysed and interpreted market trends to facilitate strategic planning and decision-making
  • Addressed HR matters, including conducting interviews, performance appraisals, and organising training and development initiatives
  • Ensured the maintenance of high-quality customer service standards and consistently met customer satisfaction targets
  • Effectively responded to customer complaints and comments, proactively finding solutions to address customer issues
  • Conducted surprise daily showroom visits to all Dubai and North Emirates showrooms, ensuring operational excellence
  • Regularly toured the sales floor, engaging with both colleagues and customers to promptly resolve urgent issues.

Retail Area Manager

Axiom Telecom
08.2004 - 03.2007
  • (AXIOM) www.axiomtelecom.com (ETISALAT UAE partner) -, Axiom Telecom is a major technology retailer and official distributor for mobile consumer brands in UAE and Saudi Arabia
  • Key Responsibilities:
  • Supervised and strategically managed 7 retail outlets and 5 points of sale (POS) for ETISALAT in targeted areas across the
  • North Emirates
  • Generated, prepared and analyzed comprehensive reports to evaluate stock movement, assess current stock availability and anticipate future stock requirements
  • Oversaw the efficient clearance of aging stock for each store, maintaining optimal minimum and maximum stock levels consistently
  • Monitored daily sales closely to guarantee the realization of sales targets
  • Managed the performance of a dedicated team including 7 store managers and 50 sales advisors, with a primary focus on enhancing selling skills and overall efficiency
  • Conducted weekly checklists and implemented corrective actions to address existing concerns and proactively prevent future issues
  • Formulated and recommended compelling promotional offers and bundle deals to stimulate sales growth
  • Collaborated seamlessly with principals and vendors to ensure effective brand merchandising within stores
  • Ensured consistent and proper store decoration aligned with merchandise guidelines
  • Organised and facilitated training sessions and monthly meetings for all staff members to foster continuous improvement and skill enhancement.

Education

Doctor Of Business Administration - Business Administration

Arizona University
USA
03.2014

Bachelor Of Commerce - Business Administration And Management

Mansoura University
Egypt
07.1997

Skills

  • Performance Evaluation and Monitoring
  • Cost Control
  • Business marketing
  • Project Management
  • Excellent Communication
  • Contract and Vendor Management
  • Desktops, Laptops, and Mobile Devices
  • Information Technology Management
  • Team Collaboration
  • Management Team Building
  • Financial Management
  • Marketing Strategies
  • Data Analysis
  • Negotiation

Certification

  • Apple Certified of ASTO Apple Product Professional Certificate , apple - 2013
  • BlackBerry Certified Technical Sales Professional License - 2012

Languages

English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)

Timeline

International Business Development Director KSA

Blink Technologies
12.2019 - Current

General Manager

KSA, SCT Telecom, S
07.2016 - 10.2019

General Manager

Pan Gulf Holding KSA
09.2014 - 06.2016

Regional Manager

Emitac Mobile Solutions LLC
06.2011 - 02.2014

Business Development Manager

Alpha Telecom
05.2009 - 05.2018

Retail Operation Manager

Emirates Computers LLC
04.2007 - 04.2009

Retail Area Manager

Axiom Telecom
08.2004 - 03.2007

Doctor Of Business Administration - Business Administration

Arizona University

Bachelor Of Commerce - Business Administration And Management

Mansoura University

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