Mohamed Allaoui
THUWAL,Saudi Arabia
Summary
Talented Head Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing efficiently with demanding customer requests. Creative problem-solver skilled in time management and preparatory work.
Overview
12
12
years of professional experience
Work history
Head waiter
Hospitality Venture Compant
Jeddah, Saudi Arabia
2018.05 - Current
- Streamlined table turnover processes, enhancing operational efficiency.
- Conducted inventory checks for smooth operation of the restaurant.
- Assisted in menu development for improved guest satisfaction.
- Developed rapport with regular patrons to foster loyalty and repeat business.
- Handled cash transactions and end-of-day accounting tasks ensuring financial accuracy.
- Communicated regularly with management regarding customer feedback and staff performance issues.
- Ensured accurate orders by effectively communicating with kitchen staff.
- Followed food hygiene and safety procedures in line with requirements.
- Inspected plated meals prior to table delivery, reducing errors and enforcing quality standards.
- Organised seating for groups and guests with special needs.
- Delegated server tasks and coordinated workflows to support efficiency during high-volume shifts.
Head waiter
Palma Resort
Dubai, United Arab emirates
2016.01 - 2017.12
- Trained new staff members, promoting consistent service standards across the team.
- Maintained clean and organised restaurant environment for optimal dining experience.
- Conducted inventory checks for smooth operation of the restaurant.
- Oversaw wine selection and pairing suggestions to enhance meal enjoyment.
- Ensured compliance with health and safety regulations within the restaurant premises.
- Resolved customer complaints promptly, fostering a positive dining environment.
- Coordinated linen, silverware, glassware requirements maintaining aesthetic appeal of the restaurant.
Head waiter
Sofitel Hotel
Rabat, Moroco
2014.01 - 2015.12
- Implemented daily specials board, increasing variety of offerings.
- Communicated regularly with management regarding customer feedback and staff performance issues.
- Maintained clean and organised restaurant environment for optimal dining experience.
- Ensured compliance with health and safety regulations within the restaurant premises.
Education
High School Diploma - Science
Darusalam
MorocoDiploma of turisum - Hospitality
AL Ossra
MorocoSkills
- Customer data confidentiality
- International cuisine familiarity
- Event handling
- Knowledge of dietary restrictions
- Serving techniques
- Restaurant inventory management
- Restaurant equipment usage
- Staff Rota development
- Communicative english
- Effective coordination
- Menu knowledgeability
- Health and Safety Compliance
Languages
English
Intermediate
French
Intermediate
Arabic
Native
Spanish
Elementary
Timeline
Head waiter
Hospitality Venture Compant
2018.05 - Current
Head waiter
Palma Resort
2016.01 - 2017.12
Head waiter
Sofitel Hotel
2014.01 - 2015.12
High School Diploma - Science
Darusalam
Diploma of turisum - Hospitality
AL Ossra