MOHAMED ALTOKHY

Manning all the sales channels including Retail, Modern trade, and E-commerce .

Develop and execute comprehensive sales strategies to achieve revenue targets and market share growth.

Analyze market trends, competitor activities, and customer needs to identify opportunities for business expansion.

Recruit, train, and lead a high-performing sales team.

Set clear performance expectations, provide regular feedback, and implement initiatives to enhance team productivity.

Foster a positive and collaborative team culture that promotes innovation and achievement.

Build and maintain strong relationships with key clients, retailers, and distributors.
Collaborate with the marketing team to develop effective promotional campaigns and product launches.
Address client concerns and ensure high levels of customer satisfaction.

Oversee the day-to-day sales operations, including forecasting, budgeting, and reporting.
Monitor sales performance metrics and implement improvements as needed.
Develop and implement sales policies and procedures.

Identify and pursue new business opportunities and partnerships to expand the company's presence in the home appliances market.

Evaluate potential market segments and recommend strategies for

growth

Work closely with cross-functional teams, including product development, marketing, and customer support, to ensure alignment and success.

Collaborate with senior management to provide insights and recommendations for overall business strategy.

Brainstormed ideas with clients and stakeholders to maximize project potential.

Analyzed paid and organic website data to enhance Return On Investment (ROI).

Performs sales activities on major accounts and negotiates sales prices and discounts as per company policies

Review the progress of sales roles throughout the all-region

Accurately forecasts annual, quarterly, and monthly

Develops specific plans to ensure revenue growth in all brand categories.

Provides quarterly results assessments of sales staff's productivity

Coordinates proper company resources to ensure efficient and stable sales results

Maintained regular contact and strong relationships with existing customers by providing comprehensive support.

Assists sales personnel in establishing personal contact and rapport with top-echelon decision-makers

Collaborates to develop sales strategies to improve market share in all product lines

Interprets short- and long-term effects on sales strategies in operating profit

Educates sales team by establishing programs/meetings in the areas of new account sales and growth, sales of emerging products and multi-product sales, profitability improved present strategies, competitive strategies, proper use and level of sales support management of expenses and business/financial issues on contracts

Establish and control budgets for sales promotion

Performs sales activities on major accounts and negotiates sales prices and discounts as per company policies.

• Cairo Increase sales as per company planned objectives and budget Implement operations or retail policies to maintain level of quality Control the maintenance based on fixed monthly budget given by operations Spot check to increase level of accuracy thru daily visits and schedule - checking day to day operational tasks
• Stock, FIFO, store condition, staff, training, filing, schedule, sales..etc Develop staff performance and evaluate them based on quarter appraisal Follow day to day sales as per submitted targets Evaluate all store condition points, staff visit details via DVR Commit with daily weekly and monthly required reports
• Physical visits on daily basis to retail outlets Implement company policies to be reflected on field Monthly achievement and action plan discussion via frequent meeting assigned by Operations Mgr.

• Achieve planned targets which submitted from H.O
• Increase Company GP through selling high profits products
• Daily checklist and inventory
• Train staff on product knowledge, C.S, Selling skills
• Follow up shop maintenance
• Check goods in transfer in/out
• Cash handling on daily bases
• Checking e-mails and informs staff with required
• Follow up customers' satisfaction as per company policy
• Follow up stock level based on sales
• Follow up operation paper work, process on daily bases
• Follow up staff performance
• Attend V.I.P customers and make very good relation with them Ensure that all the customers have a very Quick deal with customer complains and following up with the client to ensure satisfaction
• Reporting to sales manager regarding staff needs and problems Handel fluting money, arrange cash
• Check with the location to know them needs Monitoring the equipments and report any defects

Coached, developed, and motivated a sales team of 25 to exceed defined sales targets by an average of 100% per Month.

Arrange the offers and shared them with the marketing department promotions Facilitated accurate assessment of sales performance by determining clear, measurable KPI metrics across all sales activities. Maintained departmental efficiencies, establishing maximally effective departmental work schedules to balance workloads.

Maintained positive staff relations and conditions of employment, boosting staff retention

Avoided overspending by constantly monitoring cost control procedures for staff and inventory.

Led safety, delivery, cost, and quality of 6 work teams across the UAE.

Drove continuous improvement by ensuring timely, accurate reporting of near misses, incidents, and accidents.

Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.

Ensure that all the showrooms meet Damas standards
Reporting to the sales manager regarding the showrooms operations needs
Follow up the sales performance via weekly and monthly analysis reports

• Dhabi, United Arab Emirates - Abu Dhabi Hired and supervised 15 sales staff on local and regional basis Responsible for entering invoices orders by system between outlet and head office money for bank
• Maintain sales under computerized system
• Effective control at the workers
• Designed, present sales training program.