Mohamed Anwer
Madina,saudi
Summary
Accomplished professional with extensive expertise in cost reduction and efficiency, quality control certification, and risk assessment and mitigation. Proficient in business intelligence software, ERP systems, and sustainability practices implementation. Demonstrated success in procurement systems knowledge, SQL database understanding, and crisis resolution. Adept at building operational procedures, automated manufacturing systems, and ensuring ISO standards compliance. Skilled in financial reporting, warehouse management systems, logistics coordination, performance monitoring, profit and loss understanding, process mapping, customer relationship management, IT infrastructure management, forecasting, health and safety regulations adherence, scheduling expertise including production scheduling. Proven track record in vendor relationships management and supply chain management with a focus on compliance oversight and continuous improvement implementation. Committed to leveraging product lifecycle management skills to drive organisational success while maintaining resilience in high-pressure situations.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Operations manager
Golden Tulip Hotel & Resorts
Medina, Medina Region
03.2021 - Current
- Fostered a culture of continuous learning, improved workforce competency levels.
- Developed risk mitigation strategies, ensured business continuity during crises.
- Analysed performance metrics, identified areas for improvement in operations management.
- Optimised workflow procedures with strategic planning and team coordination.
- Managed vendor relationships to ensure timely delivery of services.
- Streamlined supply chain processes to reduce procurement cycle time.
- Implemented quality control measures, enhanced product standards.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Directed safety protocols implementation, created safer workplace conditions.
- Devised operational policies for regulatory compliance and best practices adherence.
- Identified bottlenecks, implemented solutions, increased productivity.
- Led teams to achieve business objectives on time and within budget constraints.
- Applied lean principles to operations management, reduced waste significantly.
- Created a collaborative work environment for positive team dynamics.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Liaised with stakeholders for transparent communication and better decision making.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Led and managed administrative staff to maintain smooth daily operations.
- Reduced overhead costs through efficient resource allocation and budget management.
- Created digital file classification system for company-wide use.
- Created classification systems to manage archives.
- Drafted procedural statements and guidelines for company-wide use.
- Represented organisations at seminars, conferences and business events.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Planned revenue generation strategies designed for growth.
- Controlled resources by department or project and tracked use in [Software].
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Designed and implemented training to further develop staff based on business goals.
- Developed organisational policies for administrative oversight and internal controls.
- Established clear budgets and cost controls strategies to meet objectives.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Organised financial and operational data to help with yearly budgeting and planning.
- Streamlined processes to improve and optimise office operations.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Assistant operation manager
Golden Tulip Alshakreen
Medina, Medina Region
03.2019 - 03.2021
- Conducted regular audits to maintain high quality standards.
- Liaised with suppliers to ensure smooth supply chain operations.
- Improved team productivity with regular training sessions.
- Implemented cost-saving measures, reducing overheads significantly.
- Supervised shift schedules ensuring 24 and 7 coverage without excess overtime costs.
- Spearheaded recruitment efforts, building a strong operations team.
- Facilitated clear communication between different departments for seamless operation flow.
- Streamlined office procedures to improve efficiency.
- Instituted policies that adhered strictly to environmental regulations.
- Enhanced customer satisfaction by resolving operational issues promptly.
- Handled crisis situations effectively, minimising disruption to operations.
- Coordinated equipment maintenance schedules, avoiding production downtime due to malfunctions.
- Fostered positive work environment through effective leadership strategies.
- Coordinated logistics for timely delivery of goods.
- Optimised warehouse layout for easier access and retrieval of products.
- Ensured health and safety regulations compliance in all operations.
- Collaborated with sales department to forecast product demand accurately.
- Assisted in budget planning and expense control activities, leading to financial stability.
- Implemented new inventory management system, increasing stock visibility.
Assistant Rooms Division Manager
Golden Tulip Al Sahkreen
Medina, Medina Region
03.2018 - 03.2019
- Ensured efficient operations by managing room bookings, housekeeping schedules and guest services.
- Maintained a high level of cleanliness and orderliness in all areas under supervision.
- Implemented quality control measures for improved customer satisfaction.
- Addressed all guest complaints effectively, maintaining high levels of customer satisfaction.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Assisted in budget planning and cost management for the rooms division.
- Ensured compliance with health and safety regulations across all areas under management.
- Incorporated sustainable practices into daily operations, promoting an environmentally friendly approach.
- Played a key role in revenue generation strategies for the rooms division.
- Monitored inventory of supplies in rooms and public areas, ordering replacements as necessary.
- Conducted regular inspections of rooms and facilities for quality assurance.
- Liaised closely with other departments to provide seamless service to guests.
- Demonstrated exceptional leadership skills whilst fostering a positive work environment among staff members.
Duty manager
Golden Tulip Alaskreen
Medina, Medina Region
03.2016 - 03.2018
- Identified areas of improvement through regular performance assessments of staff members.
- Ensured customer satisfaction with prompt problem resolution.
- Oversaw stock checks and reordering, ensuring product availability at all times.
- Managed front-of-house operations to maintain a high level of service.
- Assisted in budgeting and forecasting activities to ensure cost-effectiveness.
- Supported marketing campaigns, increasing brand visibility within the local community.
- Drafted detailed reports on daily operations, aiding senior management in decision-making process.
- Met sales targets consistently by motivating the team towards achieving common goals.
Education
High School Diploma - Hotel Management
Alamiria
Sudan 02.1997 - 05.1999
Diploma - Information technologist
Al Gazira
Sudan 01.2000 - 05.2002
Skills
- Cost reduction and efficiency
- Quality control certification
- Risk assessment and mitigation
- Business intelligence software
- Knowledge of erp systems
- Sustainability practices implementation
- Procurement systems knowledge
- SQL database understanding
- Crisis resolution
- Production tools mastery
- Building operational procedures
- Automated manufacturing systems
- ISO standards compliance
- Resilience in high-pressure situations
- Financial reporting
- Warehouse Management System
- Logistics coordination
- Performance monitoring
- Profit and loss understanding
- Process mapping
- Customer relationship management
- IT infrastructure
- Forecasting
- Health and Safety regulations
- Scheduling expertise
- Production scheduling
- Vendor relationships management
- Supply chain management
- Compliance oversight
- Continuous Improvement implementation
- Product lifecycle management
Languages
Arabic
Native
Affiliations
- sweming
Timeline
Operations manager
Golden Tulip Hotel & Resorts
03.2021 - Current
Assistant operation manager
Golden Tulip Alshakreen
03.2019 - 03.2021
Assistant Rooms Division Manager
Golden Tulip Al Sahkreen
03.2018 - 03.2019
Duty manager
Golden Tulip Alaskreen
03.2016 - 03.2018
Diploma - Information technologist
Al Gazira
01.2000 - 05.2002
High School Diploma - Hotel Management
Alamiria
02.1997 - 05.1999
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