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Associate Principal Engineer

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Solutions-oriented Information Technology professional with a solid background of experience in system administration, configuration, and maintenance.
 Exceptional performance in installing, configuring, and supporting technology solutions instrumental in contributing to bottom-line savings to clients; broad-based and ever-expanding repertoire of technical skills.
 Proficient at providing remote and onsite hardware / software installations, support, and service to new and existing clients. Top-notch troubleshooting and issue resolution strengths.
 Out-of-the box thinker possessing the necessary skills and mindset to identify emergent technologies that perform in divergent environments, surmount obstacles, and achieve goals.
 Strong interpersonal skills including persuasion, negotiation, conflict management, and customer relations.
  Results-oriented self-starter who exemplifies strong leadership, discipline, enthusiasm, and energy within a well-organized environment.

Provided technical support to users by troubleshooting hardware and software issues. Assisted in maintaining optimal system performance through effective problem-solving. Supported end-users in fast-paced environments while managing multiple tasks and ensuring high satisfaction levels.
Assisted in monitoring and troubleshooting network systems to maintain optimal performance. Supported team efforts in achieving operational goals through effective collaboration. Contributed to network analysis and system diagnostics to uphold high service standards.

Accomplished IT Deployment Specialist with expertise in SCCM/MECM and Microsoft Intune environments. Experienced in designing and executing OSD and in-place upgrade task sequences, as well as application and patch deployments using SCCM/MECM. Skilled in utilizing Microsoft Intune for Autopilot setups, patch deployments, future update rollouts, and application deployments to streamline endpoint management. Proficient in automating workflows and troubleshooting complex scenarios with PowerShell and SQL reporting. Additionally, skilled in managing identities with Azure Active Directory and implementing Mobile Device Management (MDM) solutions. Recognized for delivering secure, scalable, and efficient IT solutions that drive operational excellence and business growth.

Driven and resourceful administrative professional with 14+ years of experience assisting with the work of high-achieving executives. Successfully manages high-volume workloads in rapidly changing environments. Skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking, and schedule coordination. Dependable, a quick-learning team player with effective communication and organization skills, completes assigned tasks with a focus on quality, meets deadlines, is attentive and detail-oriented, great with people, and makes decisions that are in the best interest of the mission. Currently seeking to obtain and maintain a full-time position that offers professional challenges while also utilizing my organizational, interpersonal, time management, and problem-solving skills. I'm hardworking and passionate and eager to contribute and learn.

Mohamed Babikir Idris

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Prevention & Correction Maintenance Coordinator

Office Supervisor

Installation Engineer

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MBA - Engineering Manager

Bachelor of Science - Electronic Engineering (Telecommunications)

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Prevention & Correction Maintenance Coordinator

MBA - Engineering Manager

Office Supervisor

Installation Engineer

Bachelor of Science - Electronic Engineering (Telecommunications)

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