Mohamed Barakat

• Managed IT resources to ensure optimal performance and reduce downtime.
• Facilitated smooth communication between technical and non-technical departments, fostering mutual understanding of processes and requirements.
• Enhanced system efficiency by implementing new software solutions.
• Established stringent IT policies with clear guidelines on usage and security procedures, bolstering company-wide adherence to best practices.
• Coordinated team efforts for successful project completion within deadlines.
• Developed strategic plans, leading to improved IT infrastructure.
• Maintained updated inventory of all IT assets; facilitated efficient asset management.
• Managed software licensing agreements; ensured compliance with regulations.
• Upgraded hardware and software regularly for optimised systems performance.
• Maintained system security through regular testing and servicing.
• Managed technology resources within department budgets.

Review & Monitor hotel software license and contract. Handled hotel software (PMS, Symphony POS 9700, Back office Accounting software, material software Make preventive maintenance for hotels' computers and printers Check and update guest review Prepare and maintain documentation of all hotel software applications. Maintain and inventory listing of all computer hardware in the hotel. Be on stand‑by and available at any time for troubleshooting problems on the system. Be available on request for any inquiry/request by a guest Ensure that all backup tapes are rooted and stored off‑site. Ability to write proposals for solutions and make presentations to clients of Apr 2018 - Aug 2021 different audiences, operations or professionals. Have a full working knowledge and capability to supervise, train, correct, and demonstrate all duties and tasks in the assigned place of work according to the standards operating procedures. Assign responsibilities to staff members, implementing multi‑tasking and periodic performance checks. Assist in planning the weekly working schedules to ensure that the outlets/sections are adequately staffed to handle the levels of business.