MOHAMED Dakrouny
Senior Facility Maintenance Supervisor
DAMMAM - AL MUREKABAt
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
23
23
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior Facility Maintenance Supervisor
Al Hokair Group
Dammam
04.2015 - Current
- Prepared variety of different written communications, reports and documents.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Exceeded goals through effective task prioritization and great work ethic.
- Handled 30 calls per day to address customer inquiries and concerns.
- Monitored company inventory to keep stock levels and databases updated.
- Saved $500000by implementing cost-saving initiatives that addressed long-standing problems.
- Worked with customers to understand needs and provide excellent service.
- Led projects and analyzed data to identify opportunities for improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Facilities Maintenance Supervisor
Al Hokair Group
Al Khobar
04.2011 - 03.2015
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Assessed employee work and improved performance with [Type] and [Type] approaches.
- Organized ongoing maintenance schedules to boost system performance.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Managed staff of 25, created work schedules, distributed assignments and supervised day-to-day operations.
- Scheduled routine maintenance and repair of facility equipment.
- Evaluated facilities to determine if company maintenance protocols complied with OSHA health and safety regulations.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Analyzed account information to improve and optimize customer relations.
Maintenance Supervisor
Al Hokair Group
Dammam
04.2008 - 03.2011
- Adjusted machine settings to maximize performance and equipment longevity.
- Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
- Provided guidance to management regarding project bids for onsite improvements.
- Organized ongoing maintenance schedules to boost system performance.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime [Number]%.
- Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
Maintenance Technician
Alhokair Group
Riyadh
03.2005 - 03.2008
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Adjusted machine settings to maximize performance and equipment longevity.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Adhered to company safety and OSHA procedures to minimize accidents.
- Installed new locks, door handles and door closers.
- Finalized work on building systems by completing basic carpentry and other finish work.
HVAC Technician
Alhokair Group
Riyadh
03.2003 - 03.2005
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Programmed computerized energy management systems and verified proper functionality.
- Calibrated equipment to achieve maximum efficiency.
- Maintained comfortable environmental temperatures in city facilities.
- Monitored building environmental conditions.
- Supplied technical assistance to customers over phone using simple troubleshooting techniques.
- Traveled to job sites for both scheduled and emergency appointments.
- Repaired and replaced motors, bearings and belts.
- Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
- Surveyed building layout and gathered materials before beginning repairs.
HVAC Assistant
New Sharm constriction Company
CAIRO
02.2002 - 02.2003
- Joined pipes or tubing to refrigerant and water sources to form complete circuit.
- Lubricated shafts and bearings to protect from moisture and corrosion.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
HVAC Technician
Union Air Company
Cairo
07.1999 - 01.2002
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Programmed computerized energy management systems and verified proper functionality.
- Calibrated equipment to achieve maximum efficiency.
Education
Heating, Air Conditioning, And Refrigeration Installation And Repair
Al AHram Industrial Secondary School
Cairo -Egypt 09.1992 - 06.1995
Bachelor of Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Helwan University ,Faculty of Industrial Education
Cairo - Egypt 09.1995 - 06.1999
Occupational Safety And Health Supervisor Diploma
International Association of Safety Professionals
USA 09.2022 - 09.2022
Project Management Professional
Project Management Institute
USA 03.2020 - 10.2020
Skills
Equipment and facility maintenance
undefinedCertification
PMP - Project Management Professional
Swimming
I love to Swim every Week
Timeline
Occupational Safety And Health Supervisor Diploma
International Association of Safety Professionals
09.2022 - 09.2022
OSHA
09-2022
PMP - Project Management Professional
11-2020
Project Management Professional
Project Management Institute
03.2020 - 10.2020
Senior Facility Maintenance Supervisor
Al Hokair Group
04.2015 - Current
Facilities Maintenance Supervisor
Al Hokair Group
04.2011 - 03.2015
Maintenance Supervisor
Al Hokair Group
04.2008 - 03.2011
Maintenance Technician
Alhokair Group
03.2005 - 03.2008
HVAC Technician
Alhokair Group
03.2003 - 03.2005
HVAC Assistant
New Sharm constriction Company
02.2002 - 02.2003
HVAC Technician
Union Air Company
07.1999 - 01.2002
Bachelor of Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Helwan University ,Faculty of Industrial Education
09.1995 - 06.1999
Heating, Air Conditioning, And Refrigeration Installation And Repair
Al AHram Industrial Secondary School
09.1992 - 06.1995
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